On Nov 10, 12:55*am, "shedvl" <u47477@uwe> wrote:
> I keep getting THE blue screen. Everything I've tried I can't reboot even
> with the recovery disc!!!
>
> This is what I'm getting.......
>
> STOP: 0x0000007E *(0xc0000005, 0x85B1F0AE, 0x8654FBA0, 0x8654F89c)
>
> Volsnap.sys – Address 85B1F0AE base at 85B1A000, DateStamp 477918f92
>
> Any help would be greatly appreciated!!!!!
> Thanks!
> Sheri
The Volsnap.sys file refers to the 'Volume Shadow Copy' service. So
there are two approaches I would use to solve this
1- Boot into safe-mode, load up 'services.msc' (from the run menu
option), and disable the 'Volume Shadow Copy' service (right click,
select properties, and disable)
2- Boot into recovery console, and replace Volsnap.sys with the
original one on the install cd. This should be in your %SYSTEM_ROOT%
\system32\drivers folder.
Hope this helps
Stefan
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