Re: help unable to install xp updates

More info required -

How to view the Update log in Windows:-

Click Start, and then click Run.
In the Open box, type: %windir%\windowsupdate.log
and then click OK.

Scroll down towards the bottom for the latest entries to locate the error code(s)
associated with the latest failed attempt to download/install. If appropriate copy and
paste the error codes into this thread so someone may be able to assist you. On the other
hand, you may be able to find the error code and other suggestions by searching the
Newsgroup.

Also check Windows folder for file called KB******.log (****** = number of update ie
KB896688) and post the contents of the failed update.
This may provide further clues as to why the update failed.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093


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"bluebo" <> wrote in message
news:...
|
| Hi!
| I'm trying to update my windows xp pro using automatic updates and the
| updates are down loading but they are not installing.
| I have windows updates set on automatic download and install, which
| seems to download the updates ok but when it trys to install them it
| seems to pause when instilising the instillation of the updates.
|
| I am able to down load the indivudal updates manually from microsoft
| website and install them individually.
|
| My windows passes WGA with microsoft.
|
| If any one has any suggestions or ideas please help.
|
| Thanks
|
|
| --
| bluebo
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