What model tuner is installed? Is it in fact a dual tuner?
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http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question
http://support.microsoft.com/kb/555375
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"Spring" <> wrote in message
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> This is my very first post so please forgive my ignorance.
>
> I've recieved my HP Pavillion Ultimate with Vista Ultimate 32 bit and when
> following the quick start-up directions for the connections that came in
> the
> box and following the auto config (recommended) to set up the tv, I get no
> channels. I then manually configured to use the analog signal and inserted
> my basic cable into the CATV insert. This way it works but I cannot get
> the
> dual tuner capabilities. Only one tuner is being used so I cant record
> more
> than one channel at a time or watch one channel while recording other(s).
>
> The HP help support has been useless (laughable).
>
> I have a TIVO with dual tuners in another room and that works fine.
>
> BTW, I'm using the 24" monitor as the tv screen.
>
> Thank you for your help.