Hi, Princess.
What PA Bear means is that, any time you need help from these newsgroups,
you must remember that we cannot see your computer. ALL we know about it is
what you tell us here. So far, that's not much. :>(
>> >> Windows version? IE version? WLMessenger version?
Please tell us which version of Windows you are running. Windows Live runs
on Windows XP, Vista and the new Windows 7. These come in several versions,
and WinXP and Vista have had major Service Packs released which changed the
original operating systems in significant ways. What we would advise for
Windows XP Home Basic RTM (Released to Manufacturing - in other words, the
original WinXP with no updates) might not work at all for Windows Vista
Ultimate x64 SP2! So please tell us exactly which version you are using.
If you don't know, just press the Windows logo key, type in "winver" and
press Enter.
If your question involves the browser, please also tell us which version of
Internet Explorer (IE) you are using. WinXP shipped with Internet Explorer
version 6; Vista started with IE7, and Win7 has IE8. Both WinXP and Vista
should have been updated to IE8 by now, but please tell which one YOUR
computer is using. To find out, start IE and click Help | About Internet
Explorer.
And, in this Windows Live newsgroup, please tell us which version of each
Live component you are using. This can be the most confusing because "WLM"
can mean either Windows Live Mail or Windows Live Messenger, so we often use
"WLMail" or "WLMsgr" to distinguish them. Your original post was to
"windows.public.internet.mail", so our first guess was that you were asking
about WLMail. You started with a mention of "msn\hotmail", then "the mail
link of msn messenger", then "open up my emails"...
By this time, you had us pretty well confused!
So that's why PA Bear asked for your versions of Windows, IE and
WLMessenger. You responded with "windows live messenger, the latest one."
But "the latest one" is a moving target - like "tomorrow", which never
comes. It would clarify things a LOT if you would say you are using
"Windows Live Messenger, build 14.0.8064.0206" - or whichever build number
you have. Here again, the programs have changed from one build to the next
and what is good advice for one won't work for a different build number. To
find out, start WLM (either Mail or Messenger) and click Help | About...
> im not exactly a pro at this,
We understand this. But the first thing you said in this thread was, "ive
used msn/hotmail for years". None of us were born knowing about computers.
So we had to learn enough to explain our problems well enough that someone
could help us. In "years" of using Hotmail, you should have learned enough
for that.
> hence why im here
Good! This is the right place. But we are not mind readers and, as I said,
we can't see your computer, so you MUST tell us enough correct information
that we can help you.
You can plead ignorance - or you can get help. It won't be easy to do both.
RC
--
R. C. White, CPA
San Marcos, TX
Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 RC 7100
"Princess C" <> wrote in message
news:7DC97E1A-6DBB-434D-9E47-...
> hhmmm had to read that a few times to understand what IE and WLM stands
> for..
> i assume IE is internet explorer which would be windows vista.. and as for
> the rest i dont know. i use windows live hotmail and the latest version of
> windows live messenger. im not exactly a pro at this, hence why im here
>
> "PA Bear [MS MVP]" wrote:
>
>> [One down, two to go...]
>>
>> Princess C wrote:
>> > windows live messenger, the latest one. its only been happening since i
>> > downloaded the latest one a few weeks ago.
>> >
>> > "PA Bear [MS MVP]" wrote:
>> >> [Forwarded to WLMessenger newsgroup via crosspost.]
>> >>
>> >> Windows version? IE version? WLMessenger version?
>> >>
>> >> Princess C wrote:
>> >>> ive used msn/hotmail for years but recently having problems. im now
>> >>> unable
>> >>> to click on the mail link of msn messenger, when i click on it it
>> >>> would
>> >>> normally open up my emails, but nothing happens anymore. no pages
>> >>> open
>> >>> up.
>> >>> just nothing happens. its the same when somepone sends me a link for
>> >>> a
>> >>> webpage via msn messenger, again nothing happens.
>> >>>
>> >>> how do i fix this?
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