Re: hp all in one printer help

You need to COMPLETELY uninstall and reinstall. See:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Larry" <> wrote in message
news:4F4D609F-FEA8-4B1D-B371-...
> Hi I have this hp 6110 printer for almost a year I was able to scan a doc
> to
> a aplication or scan a photo to the hp software. But for about the last 6
> months i can not. I worked with hp people for 6 month no solution. My lab
> top
> tosiba is up to date with all the lastest updates from microsoft I have a
> Toshiba Statellite A15s127 with almost 2 gzh 512 mb 30 gbharddrive a
> celeron
> processor . it worked when i first got the printer. I can scan a pic to
> (picture it ) a Microsoft software but not to the hp software. the error
> message (An error ocurred communicating with the Scanning device. Please
> ensure that the scanning device is connected properly and try again.) I
> uninstalled and reinstalled the software about 10 times and i even
> downloaded
> it. hp is no help they talk to me like i'm and 2 year old is the printer
> turned on like yes. I can scan to a different software so its not the way
> its
> hooked up, they are know help.

Hi I uninstalled completely I still get the same error message

"Cari (MS MVP)" wrote:

> You need to COMPLETELY uninstall and reinstall. See:
> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
> --
> Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
> www.coribright.com
>
> "Larry" <> wrote in message
> news:4F4D609F-FEA8-4B1D-B371-...
> > Hi I have this hp 6110 printer for almost a year I was able to scan a doc
> > to
> > a aplication or scan a photo to the hp software. But for about the last 6
> > months i can not. I worked with hp people for 6 month no solution. My lab
> > top
> > tosiba is up to date with all the lastest updates from microsoft I have a
> > Toshiba Statellite A15s127 with almost 2 gzh 512 mb 30 gbharddrive a
> > celeron
> > processor . it worked when i first got the printer. I can scan a pic to
> > (picture it ) a Microsoft software but not to the hp software. the error
> > message (An error ocurred communicating with the Scanning device. Please
> > ensure that the scanning device is connected properly and try again.) I
> > uninstalled and reinstalled the software about 10 times and i even
> > downloaded
> > it. hp is no help they talk to me like i'm and 2 year old is the printer
> > turned on like yes. I can scan to a different software so its not the way
> > its
> > hooked up, they are know help.
>
>
>