Re: hungapp. help!

Greetings Jordan,

You could try completely removing your contact cache store.

To do so, shut down Messenger, then clicking Start, then
Run, type:
%appdata%\Microsoft

Right-click the MSN Messenger folder and choose Delete. Then restart Messenger and see if
the problem has been corrected.

Another possible solution for this is if you've had the debug log file on and its grown too
big. To correct, go to your My Documents\My Received Folder and if you have a MsnMsgr.txt
file, delete it and then try signing in. If this works, be sure to click the Tools menu,
then Options, Connection category, then Advanced Settings button, and uncheck the box under
'Connection Logging'.

Finally, if you're still experiencing the problem and you're using a router in your network
configuration, you might want see if there is a firmware updates available for your
particular router model from the manufacturer.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"Jordan" <> wrote in message
news:1CA8BB74-7F29-4F75-A362-...
> Everytime I try to log in to Windows Messenger Live, it crashes. The top of
> the messenger windows says Not Responding. I shut it down and this is the
> error report I get:
>
> szAppName : msnmsgr.exe szAppVer : 8.0.792.0 szModName : hungapp
> szModVer : 0.0.0.0 offset : 00000000
>
> The files included in my error report:
>
> msnmsgr.exe.mdmp
> appcompat.txt
>
> Any ideas?!

Hi Jordan,

Yep, it would effect all PCs on the network in that case, so you can remove the possiblity of
that being a problem.

I'm afraid my only suggestion for you at this point is to try using 7.5 instead:
http://microsoft.com/downloads/detai...b-4fcef7485c14

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Jordan" <> wrote in message
news:54BE04A3-67B1-4A7A-B5F2-...
> Thanks Jonathan!
>
> I completely removed my contact cache.
> I tried deleting MsnMsger.txt, but I did not have the file.
> The only thing I haven't tried was updating my firmware on my router. There
> are two other systems on the network running Windows Live Messenger, wouldn't
> they be having the same issues? They seem to be working fine.
>
> Thanks again,
>
> Jordan
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings Jordan,
>>
>> You could try completely removing your contact cache store.
>>
>> To do so, shut down Messenger, then clicking Start, then
>> Run, type:
>> %appdata%\Microsoft
>>
>> Right-click the MSN Messenger folder and choose Delete. Then restart Messenger and see if
>> the problem has been corrected.
>>
>> Another possible solution for this is if you've had the debug log file on and its grown
>> too
>> big. To correct, go to your My Documents\My Received Folder and if you have a MsnMsgr.txt
>> file, delete it and then try signing in. If this works, be sure to click the Tools menu,
>> then Options, Connection category, then Advanced Settings button, and uncheck the box
>> under
>> 'Connection Logging'.
>>
>> Finally, if you're still experiencing the problem and you're using a router in your
>> network
>> configuration, you might want see if there is a firmware updates available for your
>> particular router model from the manufacturer.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>> --
>>
>>
>> "Jordan" <> wrote in message
>> news:1CA8BB74-7F29-4F75-A362-...
>> > Everytime I try to log in to Windows Messenger Live, it crashes. The top of
>> > the messenger windows says Not Responding. I shut it down and this is the
>> > error report I get:
>> >
>> > szAppName : msnmsgr.exe szAppVer : 8.0.792.0 szModName : hungapp
>> > szModVer : 0.0.0.0 offset : 00000000
>> >
>> > The files included in my error report:
>> >
>> > msnmsgr.exe.mdmp
>> > appcompat.txt
>> >
>> > Any ideas?!
>>
>>
>>