Ray;
Start/Run
Type "winver" ENTER
Is "Service Pack 2" listed at the end of the second line?
If not, install SP-2.
Download or order SP-2 on CD, Step 1 on this link:
http://www3.telus.net/dandemar/spackins.htm
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org
"Ray" <> wrote in message
news:40D8D00A-750E-4C7A-B28A-...
> I've been having problems with my PC that resulted in needing a re-format
> and
> clean install of XP (inc. SP1a) just over a week ago. I sucessfully (I
> thought) installed all the updates, including SP2. Today I had a problem
> which required a repair of this instalation. Now my system isn't sure
> what
> it's running: System properties says SP1 but an earlier check by the
> update
> website said SP2 was already installed. After installing a few other
> updates, WU tells me I should download SP2 to which I agree. I leave my
> computer doing the download and when I return I'm informed that SP2 has
> failed to install. I check the log on the website and their are 2
> failures
> for SP2, one by WU and one by AU (Why they can't talk to each other I
> don't
> know).
>
> I've found previous posts that mention checing WindowsUpdate.log, but
> there
> doesn't seem to be anything relevent in there. Is there a way I can tell
> for
> sure whether SP2 is installed? If its not, what is the best way to get
> hold
> of it?
>
> Many thanks for any help.
>
> Ray