Re: Intermittent prob with 3.7.1

Hi,
Do you have a software firewall installed on your PC? Maybe that is
intereferring with ActiveSync.


--
Chris De Herrera
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"Deep Thought" <> wrote in message
news:...
> WinXP SP2/Activesync 3.7.1/WM2003Second Edition Pocket PC (XDA IIi)
>
> Approximately 2 times out of 5 - whenever I hook up the portable via the
> docking cradle (USB connection) - Activesync window opens as normal and on
> the pocket device the rotating arrows graphic appears (albeit for a
> shorter than normal time) - after a few seconds the desktop Activesync
> window is still not advancing to next stage (checking for changes) and
> eventually I get a Windows message that unable to detect device and
> advising I check sonnection settings (which, I hasten to add are all set
> properly). If I turn the portable device off/on again and close the
> current Activesync desktop window then it will usually be shaken into
> working properly. Annoying.
>
> Any ideas?
>
>
>

Have you configured NPF to allow ActiveSync to work? What happens when you
disable the firewall?


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/acti...shoot-as4x.htm

"Deep Thought" <> wrote in message
news:...
>I have Norton personal Firewall installed.
>
>
> "Chris De Herrera" <> wrote in message
> news:%...
>> Hi,
>> Do you have a software firewall installed on your PC? Maybe that is
>> intereferring with ActiveSync.
>>
>>
>> --
>> Chris De Herrera
>> http://www.pocketpcfaq.com
>> http://www.tabletpctalk.com
>> http://www.pocketpctalk.com
>> http://www.mobilitytalk.com
>>
>> "Deep Thought" <> wrote in message
>> news:...
>>> WinXP SP2/Activesync 3.7.1/WM2003Second Edition Pocket PC (XDA IIi)
>>>
>>> Approximately 2 times out of 5 - whenever I hook up the portable via the
>>> docking cradle (USB connection) - Activesync window opens as normal and
>>> on the pocket device the rotating arrows graphic appears (albeit for a
>>> shorter than normal time) - after a few seconds the desktop Activesync
>>> window is still not advancing to next stage (checking for changes) and
>>> eventually I get a Windows message that unable to detect device and
>>> advising I check sonnection settings (which, I hasten to add are all set
>>> properly). If I turn the portable device off/on again and close the
>>> current Activesync desktop window then it will usually be shaken into
>>> working properly. Annoying.
>>>
>>> Any ideas?
>>>
>>>
>>>
>>
>>
>
>

You might open taskmanager, set cpu as the sort column and see what's
consuming cpu cycles when as comes to a stop.

If it's norton av, you can add the async executables to norton's exclusions.

Beverly Howard [MS MVP-Mobile Devices]