HI Simon,
I also have an iPaq 6515 and seem to quite frequently get the device
unrecognized message. I have noticed it always happens when the TomTom
setup routine has crashed for some reason and goes off into the weeds
leaving a big mess. I find a re-boot of the desktop is necessary, and
then it usually sorts itself out.
Carol
On Mon, 31 Oct 2005 12:54:17 +0000, Simon Slaytor <>
wrote:
>Hi Folks,
>
>Bit of an odd one, I'm wondering if anyone can shed some light on this.
>
>I have a brand new hw6515 PPC2003 phone edition etc, connected to my PC
>(Win XP Pro, P4 1.8 Intel 845G Chipset) via USB, to a USB 1.1port.
>Active Sync 3.8 as supplied by HP.
>
>Ok first problem is that if the 6515 is off / standy whatever you want
>to call it, when I place it in the cradle I get either an 'unknown
>device' or an 'recognised device' message within windows.
>
>Now if I turn the device on BEFORE inserting it into the cradle 9 out of
>10 times it's recognised and syncs.
>
>Now the second problem 1 out of 10 times it still doesn't sync properly
>even when tunred on, instead it shows the 'unkown' or 'unrecognised'
>message.
>
>Sorry folks this is the last problem, once it is connected and active
>sync is running it regularly disconnects itself for no apparent reason.
>
>I've tried saeveral things to sort the problem including:
>
>Remove/Install active sync 3.7/3.8 in various guises
>Updated to the latest chipset driver/inf from Intel
>Moved between different USB ports and hubs
>Different Docking cradles.
>Disable Firewall / AV etc
>
>
>Anyone have any thought or experience anything similar, previously I've
>used a 5450 and an XDA IIs without problem.
>
>Many thanks
>
>Simon
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