Re: KB 826939 and 839645 causing slow down

For possible suggestions you can post on the Windows XP newsgroup:
news://msnews.microsoft.com/microsof...lp_and_support
or
You may want to create a support case to help us gather the necessary
information to diagnose the problem.
http://support.microsoft.com/
Select the "Contact Microsoft" link and a new web page will load. If you'd
like to submit a request for support using your phone, then click on the
"Phone Numbers, Support Options and Pricing" link for phone number
information. If you'd like to submit a support request over the Internet,
then click on the "Submit a Request for Online Help" link.


--
Thanks,
Lucy [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.


"David" <> wrote in message
news:1E8AD8CB-374A-431F-90E0-...
> I am running XP Pro on 4 PCs all of which update OK except for a
relatively new Dell. If I install either of the above critical updates on
the Dell they cause the menus to open very slowly and document opening and
saving slows down considerably. Any thoughts?

Yes, I think it is something wrong with this fix. My PC is hanging when I
have the fix installed. I did have the same problem with an earlier fix, but
Microsoft did eventually fix the fix.... ( May be it was 826939, I don't
remember).

I am running XP home on a Compaq Presario 700.

Finn

"David" wrote:

> Lucy - thanks, but this service will not allow me through as the Dell PC is OEM. Dell refuse to respond to my support requests, so it appears that neither Dell or Microsoft are willing to provide support on this product.
>
> "Lucy [MSFT]" wrote:
>
> > For possible suggestions you can post on the Windows XP newsgroup:
> > news://msnews.microsoft.com/microsof...lp_and_support
> > or
> > You may want to create a support case to help us gather the necessary
> > information to diagnose the problem.
> > http://support.microsoft.com/
> > Select the "Contact Microsoft" link and a new web page will load. If you'd
> > like to submit a request for support using your phone, then click on the
> > "Phone Numbers, Support Options and Pricing" link for phone number
> > information. If you'd like to submit a support request over the Internet,
> > then click on the "Submit a Request for Online Help" link.
> >
> >
> > --
> > Thanks,
> > Lucy [MSFT]
> >
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> >
> > "David" <> wrote in message
> > news:1E8AD8CB-374A-431F-90E0-...
> > > I am running XP Pro on 4 PCs all of which update OK except for a
> > relatively new Dell. If I install either of the above critical updates on
> > the Dell they cause the menus to open very slowly and document opening and
> > saving slows down considerably. Any thoughts?
> >
> >
> >