RE: KB 925876 installation hangs

Chris

After several hard hangs & repeated uninstall & attempted reinstall of
KB925876, your fix worked a treat first time! I have XP Pro SP2 & NAV 2003 &
temporarily disabled the script blocking as you suggested.

MANY thanks

Andy Beeb

"Netwrktravelinman" wrote:

> Kev,
>
> I think I found a solution to your problem. I bet you have Norton
> Anti-Virus installed with ScriptBlocking enabled. Here is your solution.
>
> 1) Goto C:\WINDOWS\$NtUninstallKB925876$\spuninst and run spuninst.exe.
>
> 2) Go into Norton AV and disable ScriptBlocking.
>
> 3) Re-run WindowsUpdate and install KB925876 (aka Terminal Service Client
> 6.0 Update).
>
> 4) Re-enable Norton AV ScriptBlocking.
>
> I believe somehow the install is causing NAV to suppress the AV Pop-Up window.
>
> I hope this helps.
>
> Chris
>
>
> "Netwrktravelinman" wrote:
>
> >
> >
> > "Kev Irving" wrote:
> >
> > > Installing this update, either manually or via WU, results in the
> > > installation hanging at the final stage on my PC (winXP Prof, x86):
> > > "Finishing Installation - Running processes after install". By then killing
> > > the task and trying an uninstall of the update, I'm presented with a list of
> > > applications which will potentially fail if I proceed. So I either have an
> > > incomplete KB 925876 installation or apps with faults as a result of
> > > uninstalling it. Does anyone have a solution?
> > >
> > >
> > I have also seen this also on several of my PCs. Killing cscript gets the
> > process to unhang and says it completes but it does not appear to be really
> > complete