RE: KB927978 MSXML 4.0 update

Follow the procedure spelled out by MowGreen for you on 12/27/2006 at 12:07
Re:this subjct. Do the uninstalls, reboots, and reinstall the files exactly
as specified and you will have success. I had the exact same problem and his
procedure resolved it. The only difference I found in his procedure was that
the two KB files were listed as files in the ARP list (beginning MSXLM...),
not under Windows XP - Software Updates (since, I discovered later, that I
did not have the "Show Windows Updates " box checked). Anyway, the procedure
works. I subsequently deleted all of the files the multiple update trials
produced (2 per day over at least 2 weeks) located at the top of my C-drive
file listing.



"Thane" wrote:

> Does anyone have a resolution to the issue of being unable to receive the
> windows update MSXML 4.0 SP2 (KB927978) ? Using XP pro with office XP pro and
> this is the only update I cannot get. I had to turn off automatic update
> because it constantly downloads and fails to install.
>
>
> Anyone ?
>
>
> I was told that this is a very important update. I've been trying to resolve
> this myself for about a MONTH. NO HELP FROM MICROSOFT.
>
>
> Niether KB927978 or KB925762 is listed in ARP. Neither $NtUninstallKB927978$
> or $NtUninstallKB925672$ exist.
>
>
>
> I've tried downloading and installing this:
>
>
> http://www.microsoft.com/downloads/d...B-6F18FE6921D4
>
>
> numerous times with no results. Always fails to install. Was able to find
> msxml4-KB927978-enul.log Which I can't post because it's too long.
>
>
> Am I wasting my time here or is there a solution to this ?

I'll try it again. I've done this uninstall, download and attempt to
reinstall a few times already and it hasn't worked. I'll try it again though.
Maybe a magic microsoft software fairy will force it through who knows. I'll
let y'all know.

"Golferwalt" wrote:

> Follow the procedure spelled out by MowGreen for you on 12/27/2006 at 12:07
> Re:this subjct. Do the uninstalls, reboots, and reinstall the files exactly
> as specified and you will have success. I had the exact same problem and his
> procedure resolved it. The only difference I found in his procedure was that
> the two KB files were listed as files in the ARP list (beginning MSXLM...),
> not under Windows XP - Software Updates (since, I discovered later, that I
> did not have the "Show Windows Updates " box checked). Anyway, the procedure
> works. I subsequently deleted all of the files the multiple update trials
> produced (2 per day over at least 2 weeks) located at the top of my C-drive
> file listing.
>
>
>
> "Thane" wrote:
>
> > Does anyone have a resolution to the issue of being unable to receive the
> > windows update MSXML 4.0 SP2 (KB927978) ? Using XP pro with office XP pro and
> > this is the only update I cannot get. I had to turn off automatic update
> > because it constantly downloads and fails to install.
> >
> >
> > Anyone ?
> >
> >
> > I was told that this is a very important update. I've been trying to resolve
> > this myself for about a MONTH. NO HELP FROM MICROSOFT.
> >
> >
> > Niether KB927978 or KB925762 is listed in ARP. Neither $NtUninstallKB927978$
> > or $NtUninstallKB925672$ exist.
> >
> >
> >
> > I've tried downloading and installing this:
> >
> >
> > http://www.microsoft.com/downloads/d...B-6F18FE6921D4
> >
> >
> > numerous times with no results. Always fails to install. Was able to find
> > msxml4-KB927978-enul.log Which I can't post because it's too long.
> >
> >
> > Am I wasting my time here or is there a solution to this ?

Nope, doesn't work. The address for the DOWNLOAD he gave me is even incorrect.

"Golferwalt" wrote:

> Follow the procedure spelled out by MowGreen for you on 12/27/2006 at 12:07
> Re:this subjct. Do the uninstalls, reboots, and reinstall the files exactly
> as specified and you will have success. I had the exact same problem and his
> procedure resolved it. The only difference I found in his procedure was that
> the two KB files were listed as files in the ARP list (beginning MSXLM...),
> not under Windows XP - Software Updates (since, I discovered later, that I
> did not have the "Show Windows Updates " box checked). Anyway, the procedure
> works. I subsequently deleted all of the files the multiple update trials
> produced (2 per day over at least 2 weeks) located at the top of my C-drive
> file listing.
>
>
>
> "Thane" wrote:
>
> > Does anyone have a resolution to the issue of being unable to receive the
> > windows update MSXML 4.0 SP2 (KB927978) ? Using XP pro with office XP pro and
> > this is the only update I cannot get. I had to turn off automatic update
> > because it constantly downloads and fails to install.
> >
> >
> > Anyone ?
> >
> >
> > I was told that this is a very important update. I've been trying to resolve
> > this myself for about a MONTH. NO HELP FROM MICROSOFT.
> >
> >
> > Niether KB927978 or KB925762 is listed in ARP. Neither $NtUninstallKB927978$
> > or $NtUninstallKB925672$ exist.
> >
> >
> >
> > I've tried downloading and installing this:
> >
> >
> > http://www.microsoft.com/downloads/d...B-6F18FE6921D4
> >
> >
> > numerous times with no results. Always fails to install. Was able to find
> > msxml4-KB927978-enul.log Which I can't post because it's too long.
> >
> >
> > Am I wasting my time here or is there a solution to this ?