Re: KB955069 Setup Error - Required installation branch was not found in INF file

Always state your full Windows version (e.g., WinXP SP3; Vista 64-bit SP2;
Win7 RC; Win7 RTM) when posting in a forum or newsgroup. Please do so in
your next reply.

See the "How to obtain help" section of
http://support.microsoft.com/kb/955069

For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020) in the United States and in Canada or by contacting
your local Microsoft subsidiary. There is no-charge for support calls that
are associated with security updates. When you call, clearly state that
your problem is related to a Security Update and cite the update's KB number
(e.g., KB955069).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


stchristopheroz wrote:
> I keep on getting this error message, it first tried to install via
> Automatic Windows Update, kept failing.
> so I downloaded it manually and tried to install
> Then I saw this error message.
>
> I tried reinstalling/repairing install of other MSXML updates, then
> retrying to install this update - no good.