Re: (KB958644) installation failure w/code 0x8007010B

Error: 0x8007010B when downloading or installing all updates
Error = cannot find directory

Thoughts :

Do you have this folder: C:\Windows\Temp
If not create a folder in the Windows folder called "temp"

If that doesn't work, create one in the root of the drive
C:\temp

Try WU again.


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TaurArian [MVP] 2005-2009 - Update Services
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"WallaWalla1" <> wrote in message
news:...
>
> Windows 2000 Version 5.0 (build 2195 SP4)
> Update KB958644 Installation Failure
> Error Code: 0x8007010B
>
> First failure using Automatic Update. Attempted manual update on the
> Windows Update Webpage, with same result.
>
> Unable to find any information about this error code on Microsoft's
> Support page.
>
> Any help would be appreciated.
>
>
> --
> WallaWalla1
> ------------------------------------------------------------------------
> WallaWalla1's Profile: http://forums.techarena.in/members/wallawalla1.htm
> View this thread: http://forums.techarena.in/windows-update/1061760.htm
>
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>

0x8007010B signifies that the directory name is invalid.

Check the KB958644.log, located in WINNT for any errors and post it into
your reply, OR, download the update from here and *save* it:

http://www.microsoft.com/downloads/d...DisplayLang=en

Once the download completes, use ' Method 3: Perform a clean boot of the
computer and then install the update', here :
http://support.microsoft.com/kb/883825

Did that get KB958644 installed ?


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



WallaWalla1 wrote:

> Thank you for the reply, TaurArian.
>
> I checked my directory and there is no (C:\Windows) folder.
>
> There is a (C:\WINNT\Temp) folder.
>
> There is also a (C:\Temp) folder.
>
> I performed an Internet search for the error code, (0x8007010B), and it
> found several hits, but in each and every case, the code was for the
> Windows Vista O/S, and again, I am using Windows 2000.
>
> Very frustrating...
>
> I am not absolutely sure, but I think that this update was part of a
> multi-update pack which was installed recently. And I think the
> (KB958644) update failed while the rest of the update installed as
> intended.
>
> Thanks again for taking the time to respond, and if you have any
> further suggestions, I would appreciate any help you can give me...
>
>