"LilBueno" <> wrote in message news:...
>
> If this isn't the right place for this, can someone move it, please?
>
>
> Anyways, I have a Gateway Laptop (NV52), Windows Vista Home Premium
> 64-bit, my antivirus is Webroot Spy Sweeper. I suffered a Blue Screen a
> few weeks ago. After restarting, I figured out the problem, a type of
> file I downloaded (.flv). I deleted it and got a blue screen before I
> could empty the Recycle Bin. So to Safe Mode I went. Deleted the Recycle
> Bin by accident (Seriously, why is there an option to do so?) So the
> file stayed, I couldn't run in normal mode because it would BSOD on me.
> After hours of BSOD's, Safe Mode running, attempting to get the Bin back
> in Safe Mode, running Last Known Good Configuration, I got it working.
> However, it seems the problem wasn't that file.
>
> My laptop now Blue Screens every single time I delete something. By
> delete, I mean every sense of the word. I delete a file, Blue Screen. I
> delete a favorite off an internet browser, Blue Screen. I open Microsoft
> Word and it recovers a file I don't want, I have to keep it or
> else...Blue Screen. It's now Blue Screening everytime it updates. I shut
> it down, it updates, I turn it back it on, it configures the updates,
> and then it blue screens between the welcome screen and desktop. It
> still runs in Safe Mode. But sometimes it takes me hours just to get it
> running normal mode. My guess is that updates delete an old file or
> previous update to be replaced with the new update?
>
> The Blue Screen consists of:
>>
>> A problem has been detected and Windows has been shut down to prevent
>> damage to your computer.
>>
>> If this is the first time you've seen this Stop error screen, restart
>> your computer. If the screen appears again, follow these steps:
>>
>> Disable or uninstall any anti-virus, disk defragmentation or backup
>> utilities. Check your hard drive configuration and check for any updated
>> drivers. Run CHKDSK /F to check for hard drive corruption, and then
>> restart your computer.
>>
>> Technical Information:
>> *** STOP: 0x00000024 (0x000000600001904AA, 0xFFFFFA60061F5E58,
>> 0xFFFFFA60061F5830, 0xFFFFFA60010B5545)
>>
>> *** Ntfs.sys - Address FFFFFA60010B5545 base at FFFFFA6001009000,
>> DateStamp 49e022ca
>>
>> Collecting data for crash dump ...
>> Initializing disk for crash dump ...
>> Beginning dump of physical memory.
>> Dumping physical memory to disk: 100
>> Physical memory dump complete.
>> Contact your system admin or technical support group for further
>> assistance.
>>
> I'm not what you would call entirely computer-savvy, so any help might
> need to be in layman's terms.
>
>
> Btw, virus scans don't help the BSOD problem.
>
>
> --
> LilBueno
Have you done what it says on the screen ?
"Disable or uninstall any anti-virus, disk defragmentation or backup utilities."
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