On Thu, 19 Nov 2009 03:11:27 +0530, LilBueno wrote:
> If this isn't the right place for this, can someone move it, please?
And if someone moved it, how would you be able to find it?
You are responsible for your own posts.
For starters, take the advice given by Dave-UK.
There is some software available to read dump files. It might be
novice-friendly (one can hope - not many experts in that area!)
Here's one:
http://www.nirsoft.net/utils/blue_screen_view.html
It might provide a clue to the problem *if* it created a dump file. Mostly,
in my attempts to read dumps (and back in the old days it wasn't easy), I
mostly just kind of identified the name of the offending file, because I am
not an expert in reading Windows dumps.
One more thing: I'd guess that ntfs.sys is the driver for the file system,
which might imply that you have a corrupt file system. Perhaps it would be
good to boot to a safe-mode command prompt and run chkdsk from there.
BTW, I have a program which creates the same kind of shut-down blue screen.
It doesn't seem to leave a dump file behind, so the above tool didn't help
me. I sent a report to the vendor of the bad software, but I had to use a
camera to get a screen dump, perhaps since the problem causes a hard halt
:-)
> Anyways, I have a Gateway Laptop (NV52), Windows Vista Home Premium
> 64-bit, my antivirus is Webroot Spy Sweeper. I suffered a Blue Screen a
> few weeks ago. After restarting, I figured out the problem, a type of
> file I downloaded (.flv). I deleted it and got a blue screen before I
> could empty the Recycle Bin. So to Safe Mode I went. Deleted the Recycle
> Bin by accident (Seriously, why is there an option to do so?) So the
> file stayed, I couldn't run in normal mode because it would BSOD on me.
> After hours of BSOD's, Safe Mode running, attempting to get the Bin back
> in Safe Mode, running Last Known Good Configuration, I got it working.
> However, it seems the problem wasn't that file.
>
> My laptop now Blue Screens every single time I delete something. By
> delete, I mean every sense of the word. I delete a file, Blue Screen. I
> delete a favorite off an internet browser, Blue Screen. I open Microsoft
> Word and it recovers a file I don't want, I have to keep it or
> else...Blue Screen. It's now Blue Screening everytime it updates. I shut
> it down, it updates, I turn it back it on, it configures the updates,
> and then it blue screens between the welcome screen and desktop. It
> still runs in Safe Mode. But sometimes it takes me hours just to get it
> running normal mode. My guess is that updates delete an old file or
> previous update to be replaced with the new update?
>
> The Blue Screen consists of:
>>
>> A problem has been detected and Windows has been shut down to prevent
>> damage to your computer.
>>
>> If this is the first time you've seen this Stop error screen, restart
>> your computer. If the screen appears again, follow these steps:
>>
>> Disable or uninstall any anti-virus, disk defragmentation or backup
>> utilities. Check your hard drive configuration and check for any updated
>> drivers. Run CHKDSK /F to check for hard drive corruption, and then
>> restart your computer.
>>
>> Technical Information:
>> *** STOP: 0x00000024 (0x000000600001904AA, 0xFFFFFA60061F5E58,
>> 0xFFFFFA60061F5830, 0xFFFFFA60010B5545)
>>
>> *** Ntfs.sys - Address FFFFFA60010B5545 base at FFFFFA6001009000,
>> DateStamp 49e022ca
>>
>> Collecting data for crash dump ...
>> Initializing disk for crash dump ...
>> Beginning dump of physical memory.
>> Dumping physical memory to disk: 100
>> Physical memory dump complete.
>> Contact your system admin or technical support group for further
>> assistance.
>>
> I'm not what you would call entirely computer-savvy, so any help might
> need to be in layman's terms.
>
>
> Btw, virus scans don't help the BSOD problem.
--
Gene E. Bloch letters0x40blochg0x2Ecom
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