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Re: Laptop BSOD during sleep?

 
 
Jon
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      09-15-2009
athr.sys

from a quick Google would appear to be ....

"Atheros Extensible Wireless LAN device driver"

So updating your drivers for this device may provide a solution.

--
Jon


"Victory-Starr" <Victory-> wrote in message
news:Victory-...
>
> Hi, my laptop over a year old now, but it has been having this problem
> for quite some time. Nearly every time I close the lid or set it to
> "sleep", the screen will go black and it will never actually go to
> sleep. It stays on and eventually reboots itself, and gives me a blue
> screen in the process. I've ran Spybot and virus checking programs, but
> I don't think that's it. I'm thinking it has something to do with a
> driver?
>
> Acer Aspire 4520
> 1GB Ram
> Vista Home Premium SP1
>
> So could someone please have a look at this .dmp analysis and help me
> out? I'd really appreciate it. Thanks!
>
> -Nicole
> ___________
>
> Microsoft ® Windows Debugger Version 6.11.0001.404 X86
> Copyright © Microsoft Corporation. All rights reserved.
>
>
> Loading Dump File [C:\Windows\Minidump\Mini091209-02.dmp]
> Mini Kernel Dump File: Only registers and stack trace are available
>
> Symbol search path is:
> SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
> Executable search path is:
> Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1)
> MP (2 procs) Free x86 compatible
> Product: WinNt, suite: TerminalServer SingleUserTS Personal
> Built by: 6001.18226.x86fre.vistasp1_gdr.090302-1506
> Machine Name:
> Kernel base = 0x82252000 PsLoadedModuleList = 0x82369c70
> Debug session time: Sat Sep 12 19:37:26.656 2009 (GMT-4)
> System Uptime: 0 days 7:17:18.372
> Loading Kernel Symbols
> .................................................. ............
> .................................................. .............
> ........................
> Loading User Symbols
> Loading unloaded module list
> .........
> ************************************************** *****************************
> * *
> * Bugcheck Analysis *
> * *
> ************************************************** *****************************
>
> Use !analyze -v to get detailed debugging information.
>
> BugCheck 9F, {3, 84707b70, 8560e030, 8da4fb30}
>
> *** WARNING: Unable to verify timestamp for athr.sys
> *** ERROR: Module load completed but symbols could not be loaded for
> athr.sys
> Probably caused by : athr.sys
>
> Followup: MachineOwner
> ---------
>
> 0: kd> !analyze -v
> ************************************************** *****************************
> * *
> * Bugcheck Analysis *
> * *
> ************************************************** *****************************
>
> DRIVER_POWER_STATE_FAILURE (9f)
> A driver is causing an inconsistent power state.
> Arguments:
> Arg1: 00000003, A device object has been blocking an Irp for too long a
> time
> Arg2: 84707b70, Physical Device Object of the stack
> Arg3: 8560e030, Functional Device Object of the stack
> Arg4: 8da4fb30, The blocked IRP
>
> Debugging Details:
> ------------------
>
>
> DRVPOWERSTATE_SUBCODE: 3
>
> IRP_ADDRESS: 8da4fb30
>
> DEVICE_OBJECT: 8560e030
>
> DRIVER_OBJECT: 8560dcf8
>
> IMAGE_NAME: athr.sys
>
> DEBUG_FLR_IMAGE_TIMESTAMP: 48a4ddc2
>
> MODULE_NAME: athr
>
> FAULTING_MODULE: 8a604000 athr
>
> CUSTOMER_CRASH_COUNT: 2
>
> DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
>
> BUGCHECK_STR: 0x9F
>
> PROCESS_NAME: System
>
> CURRENT_IRQL: 2
>
> LAST_CONTROL_TRANSFER: from 82285b5c to 8231f0e3
>
> STACK_TEXT:
> 82347acc 82285b5c 0000009f 00000003 84707b70 nt!KeBugCheckEx+0x1e
> 82347b28 822856ac 82347b94 82347c50 00000001
> nt!PopCheckIrpWatchdog+0x1ad
> 82347b68 82308c40 823604e0 00000000 fc559fd0
> nt!PopCheckForIdleness+0x343
> 82347c88 82308876 82347cd0 00000002 82347cd8
> nt!KiTimerListExpire+0x367
> 82347ce8 823083c3 00000000 00000000 0019aa10
> nt!KiTimerExpiration+0x2a0
> 82347d50 82306edd 00000000 0000000e 00000000 nt!KiRetireDpcList+0xba
> 82347d54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x49
>
>
> STACK_COMMAND: kb
>
> FOLLOWUP_NAME: MachineOwner
>
> FAILURE_BUCKET_ID: 0x9F_IMAGE_athr.sys
>
> BUCKET_ID: 0x9F_IMAGE_athr.sys
>
> Followup: MachineOwner
>
>
> --
> Victory-Starr
> ------------------------------------------------------------------------
> Victory-Starr's Profile: http://forums.techarena.in/members/135361.htm
> View this thread: http://forums.techarena.in/vista-help/1246727.htm
>
> http://forums.techarena.in
>


 
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Tae Song
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Posts: n/a

 
      09-24-2009


"Victory-Starr" <Victory-> wrote in message
news:Victory-...
>
> Thanks, guys. I tried to manually update the Atheros driver, but in the
> end it said that it was already up to date with the best driver for the
> computer.
>
> I really don't know what else to do and this is driving me crazy.
>
> Any more suggestions?
>
> Thanks again!
>
>
> --
> Victory-Starr
> ------------------------------------------------------------------------
> Victory-Starr's Profile: http://forums.techarena.in/members/135361.htm
> View this thread: http://forums.techarena.in/vista-help/1246727.htm
>
> http://forums.techarena.in
>



By update drivers, he means go to your hardware vendors website and download
the Atheros drivers and then installed them.

For further assistance, provide make/model of your computer.

 
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