On Sat, 17 Apr 2010 17:30:10 -0500, GrimNir
<> wrote:
>
>Hi
>My daughter was given a laptop, it used to have Norton 360 on it. The
>previous person uninstalled it and added AVG. It now is soooooooo slow.
>
>Norton conflicts with AVG and the uninstall didn't remove all Norton
>"Symantec" files. It left "LightningSand.CDF" in a Symantec folder. This
>file is also now being read as corrupt by Vista and causing a full disc
>scan and error correction 9 times out of 10 when you start the computer,
>where it states this file corrupt but locked.
>
>I've rebooted in safe mode and am still unable to delete it. I am
>unable to rename the file ".old" which normally allows me to then delete
>protected dll files.
>
>I'm at a loss, and as we haven't the original install discs I can't
>reformat and reinstall back to factory settings. I haven't a vista disc
>for it and would rather fix/delete the problem than have to go out and
>buy another windows operating system.
>
>Any and all help will be greatly appreciated. Please and thank you
>
Try here
http://service1.symantec.com/support...05033108162039
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