Who are you talking too.
1a No
1b No I don't
1c You can look through Event Viewer (type it in Start's Search box)
2a Unlikely
2b
http://support.microsoft.com/kb/221833
2c No I don't
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"eganders" <> wrote in message
news:21d10d55-75fc-4e4b-85d1-...
I have a Dell Latitude D830
Service Tag
B9G6MG1
Express sevice code
24515984161
My computer works fine as long as it is booted up and I have logged in
to my profile.
The problem appears to be that it does not hibernate properly and
takes about 5 minutes to log in to my profile. It boots up
normally.
Hibernate:
It starts to hibernate, but appears to hang up and never shuts the
drives or power off. After several minutes, I end up having to hold
the power button until it shuts down. This results in an improper
shutdown.
Excessive login time to my profile:
The computer boots up without a problem. When I login, however, it
may take 5 minutes to complete the login. I am sure there is some
“stay resident” program that must be causing this problem.
My questions on the hibernation problem are:
1. Can I view a log of the hibernation sequence to see what may be
preventing the hibernation to complete?
2. Do you have a written procedure to track down this problem?
3. Is there a log that the computer creates that may shed some light
on this?
My questions on the long login problem are:
1. Can the gadget sidebar have anything to do with the excessive login
time?
2. Is there any way I can view the steps of the login process to see
what is causing the long delay?
3. Do you have any written procedure that I can use to debug this
problem?