Hey mate,
Ignoring the responses below (not quite sure when Microsoft users earned the
right to be so arrogant), but I have a solution for you that will work. I had
the same issue recently running on a Windows Vista Ultimate 64bit version
using SP1 and was receiving the exact same error message while running a
McAfee scan.
An upgrade to SP2 resovled this issue. I also ran the Malwarebytes
application which picked up a reg-edit and removed it before I applied the
new service pack but the scan still didn't work till after I applied the SP;
though I doubt it, this may have still been part of the solution (and lets
face it, getting rid of malware will always be a good thing).
Best of luck to you,
-Fasc
"Josée" wrote:
>
> I cannot perform a Full Scan using McAfee in Vista without receiving the
> following error message during the scan:
> scanning has encountered a problem from which it cannot recover. Here
> are the problem details: error getting scan progress.
> The tech department of McAfee suggested I uninstall McAfee, Download
> and run MCPR.exe
> and then reinstall McAfee.
> I have done this and am still having problems with the Full Scan. Has
> anyone else had this problem and been able to resolve it?
> Thank you!!!
>
>
> --
> Josée
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