RE: Message OX80072EFD

i get this msg when I try to log in to Windows update. i have tried every
recommendation through Windows, but the msg stays the same........
Aaaaaaaaaargh... please help.

thanks

"munchkinface",

Please reply back with a few more items, so that we can help, specifically:

1. Which operating system are you running?
A. Windows XP?
B. Windows 2000?
C. Windows Server 2003?
D. Windows ME?
E. Windows 98?

2. If Windows XP, Windows 2000, or Windows Server 2003, which Service Pack?
You can find this:
A. Right-Click on My Computer
B. Click on Properties
C. Look at the Operating System listed on the General tab for the words:
"Microsoft Windows ..." and see if there are the words "Service Pack 1 (2,
3, or 4) following.

3. Did Windows Update work before in your current configuration?

4. Are you now using a proxy server (firewall) other than Windows Firewall?
If so, which one?

5. Are you using a router to connect to the Internet? If so, which one?
Also, are there any services or protocols your router might be blocking by
default?

Write back and let us know, and I'll be happy to help further.

Sincerely,


Pat Walters [MSFT]


"munchkinface" <> wrote in message
news:9E561034-90DA-4D46-9EC8-...
> i get this msg when I try to log in to Windows update. i have tried every
> recommendation through Windows, but the msg stays the same........
> Aaaaaaaaaargh... please help.
>
> thanks

"munchkinface" <> wrote in message
news:9E561034-90DA-4D46-9EC8-
> [Subject: Message OX80072EFD]
....
>i get this msg when I try to log in to Windows update. i have tried every
> recommendation through Windows, but the msg stays the same........
> Aaaaaaaaaargh... please help.
>
> thanks

This is a FAQ but it helps not to make typos when you need to enter
your search criteria. <eg>

FYI the prefix of the hex code you are getting is usually 0x
however it may also be written without the prefix, particularly
when it contains alphabetic characters (i.e., when there is no
accidental mistaking it for a decimal value.)

Also, in order to filter out only discussions which are likely to contain
helpful answers you can hope that one of the participants was either
a Microsoft employee or an MVP and that they sign themselves as
MSFT or MVP, respectively.

Taking all those factors and putting them into one search expression
for a Google Groups search we get, e.g.:

80072EFD OR 0X80072EFD MSFT OR MVP group:microsoft.*

http://groups-beta.google.com/groups...=2005&safe=off

For this particular result I further refined it with the Advanced search
to limit it to only discussions from English newsgroups, only within the
last year, and ordered by date (in case there has been a change of
thought about an issue--relevance might highlight too much of the
(interesting) speculative discussions when a problem is first seen,
rather than the latest refinements after it is better understood.)


HTH

Robert Aldwinckle
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