Re: MIE 8 behaving strangely

You are seeing the effects of a hijackware infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware.
https://support.microsoft.com/oas/de...prid=7552&st=1

Also available via...

Consumer Security Support home page
https://consumersecuritysupport.microsoft.com/

Otherwise...

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

2b. Vista or Win7=> Run this scan instead:
http://onecare.live.com/site/en-us/center/whatsnew.htm

3. Now run a thorough check for hijackware, including posting requested logs
in an appropriate forum, not here.

Checking for/Help with Hijackware:
.. http://mvps.org/winhelp2002/unwanted.htm
.. http://inetexplorer.mvps.org/tshoot.html
.. http://www.mvps.org/sramesh2k/Malware_Defence.htm
.. http://www.elephantboycomputers.com/...moving_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Trevor wrote:
> When I do a google search and click on any of the links in the resuklts
> I'm
> not getting to the links, I'm getting other webpages. I downloaded Firefox
> and tried that and it did the same. Whats happening?

Judging from what you tell us that the Safety Center scan has found so far,
there's no doubt in my mind that you're seeing the effects of (another?)
hijackware infection.

NB: You do NOT want to be running the MSRT and the Safety Center scan at the
same time!

Trevor wrote:
> Other than be redirected to odd websites when I click on search engines
> hits, there are no other ill effects on the PC at the moment. If I copy
> and
> paste the hoits (URLS) into the address bar then it goes there OK?
<paste>
> Thanks for your help the MSRT has been running 8 hours and is 80% done and
> the onecare live scan had also been going 8 hrs and is 19% done, so it
> looks
> like another 30 hours or so at least. Don't know if that sounds normal (2
> x
> 500Gb HD's). The second one says 195 items detected and 9 ussues found (in
> red).
</paste>
>
> "PA Bear [MS MVP]" wrote:
>> You are seeing the effects of a hijackware infection!
>>
>> NB: If you had no anti-virus application installed or the subscription
>> had
>> expired *when the machine first got infected* and/or your subscription
>> has
>> since expired and/or the machine's not been kept fully-patched at Windows
>> Update, don't waste your time with any of the below: Format & reinstall
>> Windows. A Repair Install will NOT help!
>>
>> Microsoft PCSafety provides home users (only) with no-charge support in
>> dealing with malware infections such as viruses, spyware (including
>> unwanted software), and adware.
>> https://support.microsoft.com/oas/de...prid=7552&st=1
>>
>> Also available via...
>>
>> Consumer Security Support home page
>> https://consumersecuritysupport.microsoft.com/
>>
>> Otherwise...
>>
>> 1. See if you can download/run the MSRT manually:
>> http://www.microsoft.com/security/ma...e/default.mspx
>>
>> NB: Run the FULL scan, not the QUICK scan! You may need to download the
>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
>> machine and rename it to SCAN.EXE before running it.
>>
>> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan
>> (only!) in Safe Mode with Networking, if need be:
>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>
>> 2b. Vista or Win7=> Run this scan instead:
>> http://onecare.live.com/site/en-us/center/whatsnew.htm
>>
>> 3. Now run a thorough check for hijackware, including posting requested
>> logs in an appropriate forum, not here.
>>
>> Checking for/Help with Hijackware:
>> . http://mvps.org/winhelp2002/unwanted.htm
>> . http://inetexplorer.mvps.org/tshoot.html
>> . http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> . http://www.elephantboycomputers.com/...moving_Malware
>>
>> **Chances are you will need to seek expert assistance in
>> http://spywarehammer.com/simplemachi...php?board=10.0,
>> http://www.spywarewarrior.com/viewforum.php?f=5,
>> http://www.dslreports.com/forum/cleanup,
>> http://www.bluetack.co.uk/forums/index.php,
>> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
>>
>> If these procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> www.banthecheck.com
>>
>>
>> Trevor wrote:
>>> When I do a google search and click on any of the links in the resuklts
>>> I'm
>>> not getting to the links, I'm getting other webpages. I downloaded
>>> Firefox
>>> and tried that and it did the same. Whats happening?

OK...

Trevor wrote:
> Problem appears to have gone fingers crossed - many thanks for all your
> help
>
>
>
> "PA Bear [MS MVP]" <> wrote in message
> news:...
>> Judging from what you tell us that the Safety Center scan has found so
>> far, there's no doubt in my mind that you're seeing the effects of
>> (another?) hijackware infection.
>>
>> NB: You do NOT want to be running the MSRT and the Safety Center scan at
>> the same time!
>>
>> Trevor wrote:
>>> Other than be redirected to odd websites when I click on search engines
>>> hits, there are no other ill effects on the PC at the moment. If I copy
>>> and
>>> paste the hoits (URLS) into the address bar then it goes there OK?
>>> <paste>
>>> Thanks for your help the MSRT has been running 8 hours and is 80% done
>>> and
>>> the onecare live scan had also been going 8 hrs and is 19% done, so it
>>> looks
>>> like another 30 hours or so at least. Don't know if that sounds normal
>>> (2
>>> x
>>> 500Gb HD's). The second one says 195 items detected and 9 ussues found
>>> (in
>>> red).
>> </paste>
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> You are seeing the effects of a hijackware infection!
>>>>
>>>> NB: If you had no anti-virus application installed or the subscription
>>>> had
>>>> expired *when the machine first got infected* and/or your subscription
>>>> has
>>>> since expired and/or the machine's not been kept fully-patched at
>>>> Windows
>>>> Update, don't waste your time with any of the below: Format & reinstall
>>>> Windows. A Repair Install will NOT help!
>>>>
>>>> Microsoft PCSafety provides home users (only) with no-charge support in
>>>> dealing with malware infections such as viruses, spyware (including
>>>> unwanted software), and adware.
>>>> https://support.microsoft.com/oas/de...prid=7552&st=1
>>>>
>>>> Also available via...
>>>>
>>>> Consumer Security Support home page
>>>> https://consumersecuritysupport.microsoft.com/
>>>>
>>>> Otherwise...
>>>>
>>>> 1. See if you can download/run the MSRT manually:
>>>> http://www.microsoft.com/security/ma...e/default.mspx
>>>>
>>>> NB: Run the FULL scan, not the QUICK scan! You may need to download
>>>> the
>>>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
>>>> machine and rename it to SCAN.EXE before running it.
>>>>
>>>> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan
>>>> (only!) in Safe Mode with Networking, if need be:
>>>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>>>
>>>> 2b. Vista or Win7=> Run this scan instead:
>>>> http://onecare.live.com/site/en-us/center/whatsnew.htm
>>>>
>>>> 3. Now run a thorough check for hijackware, including posting requested
>>>> logs in an appropriate forum, not here.
>>>>
>>>> Checking for/Help with Hijackware:
>>>> . http://mvps.org/winhelp2002/unwanted.htm
>>>> . http://inetexplorer.mvps.org/tshoot.html
>>>> . http://www.mvps.org/sramesh2k/Malware_Defence.htm
>>>> . http://www.elephantboycomputers.com/...moving_Malware
>>>>
>>>> **Chances are you will need to seek expert assistance in
>>>> http://spywarehammer.com/simplemachi...php?board=10.0,
>>>> http://www.spywarewarrior.com/viewforum.php?f=5,
>>>> http://www.dslreports.com/forum/cleanup,
>>>> http://www.bluetack.co.uk/forums/index.php,
>>>> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
>>>>
>>>> If these procedures look too complex - and there is no shame in
>>>> admitting
>>>> this isn't your cup of tea - take the machine to a local, reputable and
>>>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>> www.banthecheck.com
>>>>
>>>>
>>>> Trevor wrote:
>>>>> When I do a google search and click on any of the links in the
>>>>> resuklts
>>>>> I'm
>>>>> not getting to the links, I'm getting other webpages. I downloaded
>>>>> Firefox
>>>>> and tried that and it did the same. Whats happening?