RE: Missing contact list issues

I over this last week have had problems with the new messager and no contact
list showing when ive reformatted my desk top pc. i have emailed tech support
they are now saying that there is a problem with a folder in the programe and
are looking at ways to sorting it (believe them at your own will) I have been
told to carry on using 8.5 but as many of you will now know they wish
everyone to be using the 2009 messager very soon! i lhave found out via users
of laptops that yes while there was a problem trying to use messager on their
systems this now seems to have been fixed and its moved the problem to
desktops. I also think as so many more do that this is a plan by windows to
get everybody to upgrade to of the following:

WINDOWS VISTA

WINDOWS 7 (which is coming out end of October 2009)

Good luck all they can't or won't even give me a date when they expect to
get this problem sorted


"dread" wrote:

> Had the same problem. Emailed tech support and they said they knew of the
> problem and was trying to figure it out and to downgrade to 8.5. That was
> months ago, seems like they cant figure it out or do not care enough about
> the problem to actually find a fix. Extra links to check out about the problem
>
> http://www.microsoft.com/communities...2-cd18a70719dd
>
> http://www.microsoft.com/communities...=en-us&m=1&p=1
>
> http://www.microsoft.com/communities...sloc=en-us&p=1
>
> http://www.microsoft.com/communities...sloc=en-us&p=1
>
> http://www.microsoft.com/communities...sloc=en-us&p=1
>
> http://www.microsoft.com/communities...1-fbee09a25b8e
>
> "Exavior" wrote:
>
> > Like many others I seeing issues with contact list under live messenger 2009.
> > I am a system / network admin and on the network I am in charge of 2
> > computers so far as showing this problem after upgrading them to the newest
> > version of messenger.
> >
> > When the user logs in they do not have their contact list, however it works
> > fine under 8.5 or windows messenger. New contacts do not show up either after
> > being added.
> >
> > If I log in to my machines running wlm 2009 it works just fine. If I log
> > into their machines, I too do no see my contact list. So i know the issue
> > isn't with the contact list as they work fine on other machines. I have
> > already tried to uninstall and reinstall the program. I have tried removing
> > the folders from the contact folders as the help suggest. I have tried using
> > both the web installer and the full installer for installing the messenger
> > software.
> >
> > This seems to be a very common issue from what I can see with nobody being
> > able to find any real solution. Has anyone actually found a way to fix this?

Has anybody been able to solve this yet ?? I see that there has not been an
update for over a month !! I see that it is not a problem with a particular
machine !!! I log in with one id and I dont see any contacts, I had added a
couple of contacts and I see only them on my contact list !! When I log in
with a different id I see that everything is ok with the contact list !!! Is
it that you have a problem when you log in to a machine with a particular id
when u install the full Windows Live suite of program .... Will it be a good
idea if I uninstall all the Windows Live programs and check if it works with
the older version !!!

I think over the last two days I have done everything everyone has suggested
with the exception of going to a third party app. Still no contacts. This
is clearly a problem that needs more attention and support. I downgraded to
8.5 and it forces you to upgrade. that oprtion appears not to work.
Microsoft should pay whoever figures this one our nicely. They have shut
down a major collaboration tool that is crtical to virtual teams.

"Su Sha" wrote:

> Has anybody been able to solve this yet ?? I see that there has not been an
> update for over a month !! I see that it is not a problem with a particular
> machine !!! I log in with one id and I dont see any contacts, I had added a
> couple of contacts and I see only them on my contact list !! When I log in
> with a different id I see that everything is ok with the contact list !!! Is
> it that you have a problem when you log in to a machine with a particular id
> when u install the full Windows Live suite of program .... Will it be a good
> idea if I uninstall all the Windows Live programs and check if it works with
> the older version !!!