Re: MS Update Thinks Already Downloaded

If Silverlight is listed in Add/Remove Programs, uninstall it & reboot.

Now try installing it via http://www.microsoft.com/SILVERLIGHT/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Peter wrote:
> I am trying to install Silverlight using Microsoft Update. Apparently MS
> Update thinks that it has already downloaded Silverlight so it skips the
> download and goes right to install. Since Silverlight has NOT already
> been download the install obviously fails.
>
> How can I tell MS Update that Silverlight has NOT already been downloaded
> so it has to download it before it can be installed?
>
> MS Update must keep a list somewhere of the programs it thinks it has
> downloaded. Where is that list?
>
> This is in WinXP Pro SP3.
>
> Thanks
> Peter

Forget about that. What do you want to accomplish here, install Silverlight
or stop Microsoft Update nagging you to install it?
~~
~PA Bear

Peter wrote:
> Silverlingt is not in Add/Remove programs list. It has never been
> downloaded by MS Update. It has never been installed. But MS Update
> thinks it has been downloaded.
>
> *IF* it had been downloaded by MS Update, where would it be ... in what
> folder?
>
> PA Bear wrote:
>> If Silverlight is listed in Add/Remove Programs, uninstall it & reboot.
>>
>> Now try installing it via http://www.microsoft.com/SILVERLIGHT/
<paste for Forte Agent>
> Peter wrote:
>> I am trying to install Silverlight using Microsoft Update. Apparently MS
>> Update thinks that it has already downloaded Silverlight so it skips the
>> download and goes right to install. Since Silverlight has NOT already
>> been download the install obviously fails.
>>
>> How can I tell MS Update that Silverlight has NOT already been downloaded
>> so it has to download it before it can be installed?
>>
>> MS Update must keep a list somewhere of the programs it thinks it has
>> downloaded. Where is that list?
>>
>> This is in WinXP Pro SP3.

You should be able to install Silverlight via the CLICK TO INSTALL button
here: http://www.microsoft.com/SILVERLIGHT/

I have no idea why WU is offering anything Silverlight-related if
Silverlight isn't installed.

Peter wrote:
> My main objective is to install Silverlight.
>
> In addition I'd like to understand why MS Update thinks it has already
> been downloaded when it has not.
>
> On Sun, 25 Jan 2009 12:23:19 -0500, "PA Bear [MS MVP]"
> <> wrote:
>> Forget about that. What do you want to accomplish here, install
>> Silverlight or stop Microsoft Update nagging you to install it?
>> ~~
>> ~PA Bear
>>
>> Peter wrote:
>>> Silverlingt is not in Add/Remove programs list. It has never been
>>> downloaded by MS Update. It has never been installed. But MS Update
>>> thinks it has been downloaded.
>>>
>>> *IF* it had been downloaded by MS Update, where would it be ... in what
>>> folder?
>>>
>>> PA Bear wrote:
>>>> If Silverlight is listed in Add/Remove Programs, uninstall it & reboot.
>>>>
>>>> Now try installing it via http://www.microsoft.com/SILVERLIGHT/
>>>>
>>>> <paste for Forte Agent>
>>>>
>>>>>Peter wrote: I am trying to install Silverlight using
>>>>> Microsoft Update. Apparently MS Update thinks that it has already
>>>>> downloaded Silverlight so it skips the download and goes right to
>>>>> install. Since Silverlight has NOT already been download the install
>>>>> obviously fails.
>>>>>
>>>>> How can I tell MS Update that Silverlight has NOT already been
>>>>> downloaded
>>>>> so it has to download it before it can be installed?
>>>>>
>>>>> MS Update must keep a list somewhere of the programs it thinks it has
>>>>> downloaded. Where is that list?
>>>>>
>>>>> This is in WinXP Pro SP3.

Post here instead for best help, Peter:
http://silverlight.net/forums/13.aspx

Peter wrote:
> Yes, I *should* be able to install from that web page but it doesn't work.
> It starts "extracting files" and then just stops. Same when I download
> the Silverlight install file and run it. So, for some unknown reason
> Silverlignt will just not install on this PC.
>
>
> On Sun, 25 Jan 2009 19:07:40 -0500, "PA Bear [MS MVP]"
> <> wrote:
>
>> You should be able to install Silverlight via the CLICK TO INSTALL button
>> here: http://www.microsoft.com/SILVERLIGHT/
>>
>> I have no idea why WU is offering anything Silverlight-related if
>> Silverlight isn't installed.
>
>> Peter wrote:
>>> My main objective is to install Silverlight.
>>>
>>> In addition I'd like to understand why MS Update thinks it has already
>>> been downloaded when it has not.
>>>
>>> On Sun, 25 Jan 2009 12:23:19 -0500, "PA Bear [MS MVP]"
>>> <> wrote:
>>>> Forget about that. What do you want to accomplish here, install
>>>> Silverlight or stop Microsoft Update nagging you to install it?
>>>> ~~
>>>> ~PA Bear
>>>>
>>>> Peter wrote:
>>>>> Silverlingt is not in Add/Remove programs list. It has never been
>>>>> downloaded by MS Update. It has never been installed. But MS Update
>>>>> thinks it has been downloaded.
>>>>>
>>>>> *IF* it had been downloaded by MS Update, where would it be ... in
>>>>> what
>>>>> folder?
>>>>>
>>>>> PA Bear wrote:
>>>>>> If Silverlight is listed in Add/Remove Programs, uninstall it &
>>>>>> reboot.
>>>>>>
>>>>>> Now try installing it via http://www.microsoft.com/SILVERLIGHT/
>>>>>>
>>>>>> <paste for Forte Agent>
>>>>>>
>>>>>>> Peter wrote: I am trying to install Silverlight using
>>>>>>> Microsoft Update. Apparently MS Update thinks that it has already
>>>>>>> downloaded Silverlight so it skips the download and goes right to
>>>>>>> install. Since Silverlight has NOT already been download the
>>>>>>> install
>>>>>>> obviously fails.
>>>>>>>
>>>>>>> How can I tell MS Update that Silverlight has NOT already been
>>>>>>> downloaded
>>>>>>> so it has to download it before it can be installed?
>>>>>>>
>>>>>>> MS Update must keep a list somewhere of the programs it thinks it
>>>>>>> has
>>>>>>> downloaded. Where is that list?
>>>>>>>
>>>>>>> This is in WinXP Pro SP3.