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RE: MSN sign in fails error 80070005 on Vista

 
 
t
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      09-25-2007


"Gotde T Shirt" wrote:

> One of my users cannot sign-in to MSN using Windows Live Messenger 8.1;
> it returns a dialog stating "Signing in to Windows Live messenger failed
> because the service is temporarily unavaliable. Please try again later.
> Error code 80070005."
>
> Attempting sign-in using a different valid ID also fails in the same
> way.
> He can sign-in OK using the either ID via the web messenger page
> (http://webmessenger.msn.com/).
> Sign-in using WLM 8.1 with either ID works fine on a different PC.
> The affected PC is running Vista Home Premium with up-to-date patches
> installed.
> Vista was factory installed, not an upgrade.
> Live Messenger sign-in used to work OK on this PC [can't pin down how
> long ago and what has changed since].
> No other symptoms have been reported.
> Malware scans have not shown anything significant.
> Have tried uninstalling and reinstalling WLM 8.1 to no avail.
> Have also tried installing MSN Messenger 7.5 and Live Messenger 8.5 beta
> 2 - these both fail in the same way.
> WLM 8.1 works OK on other Vista PCs.
> Searching the web shows others have encountered this problem, but thus
> far I haven't found any answer that works.
>
> Can anyone shed any light on how to overcome this glitch?
>
>

 
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