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Re: My windows xp autoupdate is not working

 
 
Kayman
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      01-06-2009
On Tue, 6 Jan 2009 15:32:10 +0530, phoman1126 wrote:

> I've just been hit my Virus remover 2008, but i download spy hunter to
> get rid of it. and it wont let my windows automaticly update, because i
> think i deleted the infected file. i get errors like 1058. please
> someone help a friend out.


1.Clear the (IE) temporary Internet files and the history cache.
Click 'Start' and then click 'Run'... then type (or copy/paste)
"inetcpl.cpl" (w/out quotation marks) into the box, then click the 'OK'
button.
In Internet Properties panel 'General' tab, under 'Browsing history', click
'Delete...'button, in 'Delete Browsing History' panel, click the 'Delete
all...' button then place a checkmark into the box beside 'Also delete
files and settings stored by add-ons', Click 'Yes' and exit the Internet
Properties panel by clicking the 'OK' button.

2.Clean HDD
Click 'Start' and then click 'Run...' then type (or copy/paste) "cleanmgr"
(w/out quotation marks into the box, then click the 'OK' button. Select
your drive (presumably WinXP (C and click OK.

3.Download/execute:
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
SuperAntispyware - Free
http://www.superantispyware.com/down...NTISPYWAREFREE

4. Click 'Start' then click 'Run...' then type (or copy/paste)
"services.msc" (w/out quotation marks) into the box, then click the 'OK'
button.

Ensure that 'Automatic Updates' Status is shown as 'Started' and the
'Startup Type' is set to 'Automatic'.
And the 'Startup Type' of 'Background Intelligent Transfer Service' is set
to 'Manual'.

5.Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en...ols/hijackthis

Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.

http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.tomcoyote.org/index.php?showforum=27
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/i...hp?showforum=7
http://www.5starsupport.com/ipboard/...p?showforum=18
http://www.theeldergeek.com/forum/in...6&showforum=29

NOTE:
Registration is required in any of the above mentioned fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for the
respective HJT forum.

6.Routinely practice Safe-Hex.
http://www.claymania.com/safe-hex.html

Good luck
 
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Kayman
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      01-06-2009
On Wed, 7 Jan 2009 03:38:44 +0530, phoman1126 wrote:

> When i tried kaymons. technique.


This was #4.

> i could'nt set automatic update to automatic. it would default back to
> none. and error 1058 would occur. please help me out


What were the AV/A-S scan results showing and to which forum did you send
the HJT log for expert examination?
 
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Kayman
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      01-06-2009
On Wed, 7 Jan 2009 04:47:00 +0530, phoman1126 wrote:

> this is my log from
> Hihack please help me out.


<snip>

You should adhere to the advisory as posted in #5, nobody will examine your
HJT log in this newsgroup.

> am not the best at computers.


You don't have to, just follow the suggestions and read carefully.
 
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Engel
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      01-06-2009
Hi phoman1126,

Hmm that link is working.

Any way

Because you had one piece of malware, the chances are also high that you had
others. It would be a good idea to scan. I recommend downloading and
installing MalwareBytes' Antimalware (MBAM) and SUPERAntiSpywaяe (SAS).

Do a full scan with MalwaяeBytes and SUPERAntiSpywaяe.


<http://www.superantispyware.com/>

-=-

<http://www.malwarebytes.org/mbam.php>

-=-

The programs are free. (There is a paid version but you don't need to buy it
to remove malware.)
-=-

Good luck
-=-


"phoman1126" wrote:

>
> Sorry Engel when i attempt to go onto that website you copied for me, it
> says the thread is unavailabile.
>
>
> --
> phoman1126
> ------------------------------------------------------------------------
> phoman1126's Profile: http://forums.techarena.in/members/phoman1126.htm
> View this thread: http://forums.techarena.in/windows-update/1098774.htm
>
> http://forums.techarena.in
>
>

 
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Engel
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      01-07-2009
Hi phoman1126,


A place to get FREE support for SP3 installation issues *from Microsoft*..
<http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131>

WinXP SP3 - Read all prerequisites for a successful installatio
<http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx>

Steps to take before you install Windows XP Service Pack 3
<http://support.microsoft.com/kb/950717>
-=-

Good luck
-=-




"phoman1126" wrote:

>
> hey Engel i took your advice and it worked. but now it seems that i cant
> install service pack 3. do you no why.
>
> thanks for helping me but i got more problems
>
>
> --
> phoman1126
> ------------------------------------------------------------------------
> phoman1126's Profile: http://forums.techarena.in/members/phoman1126.htm
> View this thread: http://forums.techarena.in/windows-update/1098774.htm
>
> http://forums.techarena.in
>
>

 
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Engel
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      01-07-2009
I'd recommend resubmitting your post here:

Start a help ticket.

Help and Support

http://support.microsoft.com/common/...h=1&gprid=9860


OR


I'd recommend calling 1-866-pcsafety if you are in the U.S. or Canada.

Elsewhere, call your local Microsoft subsidiary, or the number for paid
support in your locale--and ask for the free help with virus or
security-patch related issues. This help extends to spyware removal as well.


Other than that, I'm about out of ideas, so good luck with it.


Let us know maybe someone else can conjure up something else to try.
-=-


"phoman1126" wrote:

>
> Welll i tried out that malware. but now i cant open up windows firewall.
> and everytime i click on msn. a pop up of "installing windows" pops up.
> whats with that? i dont on what to do except reboot. but that is my last
> resort. please help me out Engel.
>
>
> --
> phoman1126
> ------------------------------------------------------------------------
> phoman1126's Profile: http://forums.techarena.in/members/phoman1126.htm
> View this thread: http://forums.techarena.in/windows-update/1098774.htm
>
> http://forums.techarena.in
>
>

 
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