RE: Need help synching outlook 2007 with pda

I can not activesync my treo 700wx with Outlook 2007 also. I have Activesync
4.5 installed. 1 1/2 hours with verizon on the phone, they too said I need
to talk with Palm. I figured out that Outlook 2007 was the difference. I
uninstalled 2007 and installed 2003. My activesync worked the first time. I
do not know why Outlook 2007 and Treo 700wx do not activesync, but Outlook
2003 works fine.

"" wrote:

> I hope I am posting in the right place and if not, I'm sorry.
>
> I just purchased a Palm Treo 700WX. I am trying to sync my contacts
> and
> calendar between laptop and phone, all to no avail.
>
> My laptop has Microsoft XP Professional Version 2002, Office 2007, &
> Service
> Pack 3.
>
> I have Activesync 4.5 installed.
>
> I have contacted Verizon Tech Support and they referred me to Palm.
> Palm
> told me the problem is an incompatibility between XP w/ SP3 and
> Activesync
> 4.5. They said it is a Microsoft issue and not anything on their end.
> Is this
> true?
>
> I really need some help. Thanks in advance for any help.
>

There clearly are problems related to using ActiveSync with Outlook 2007. I
originally installed ActiveSync on a laptop with Outlook 2002 - worked fine.
Installed 2007 and had loads of problems. I found (and unfortunately since
lost) a very good, step-by-step set of instructions to get it to work (seem
to recall it involved uninstalling eveything - i.e. Outlook and ActiveSync
(and resetting the PDA to factory default) - then reinstalling in a
particular sequence, rebooting at every step.) I then had the laptop stolen
and, while waiting for a replacement, installed ActiveSync on my desktop
which had Outlook 2002 running. Again fine. New laptop arrived, installed
Outlook 2007 and ActiveSync - and this one worked without a hitch. Laptop's
just gone away for warranty repair, tried to reinstall on my desktop (which
now has Outlook 2007) and it won't sync. Or, rather, it says it syncs (even
comes up showing the number of items in Contacts etc. that it's sync-ing and
appears to finish OK) - but when I check, the PDA (an HTC smartphone running
under Mobile 6 in this instance) is still completely empty. Will be
interesting to see if it will sync with the laptop when it comes back after
repair.

"modeansysyphus" wrote:

> I can not activesync my treo 700wx with Outlook 2007 also. I have Activesync
> 4.5 installed. 1 1/2 hours with verizon on the phone, they too said I need
> to talk with Palm. I figured out that Outlook 2007 was the difference. I
> uninstalled 2007 and installed 2003. My activesync worked the first time. I
> do not know why Outlook 2007 and Treo 700wx do not activesync, but Outlook
> 2003 works fine.
>
> "" wrote:
>
> > I hope I am posting in the right place and if not, I'm sorry.
> >
> > I just purchased a Palm Treo 700WX. I am trying to sync my contacts
> > and
> > calendar between laptop and phone, all to no avail.
> >
> > My laptop has Microsoft XP Professional Version 2002, Office 2007, &
> > Service
> > Pack 3.
> >
> > I have Activesync 4.5 installed.
> >
> > I have contacted Verizon Tech Support and they referred me to Palm.
> > Palm
> > told me the problem is an incompatibility between XP w/ SP3 and
> > Activesync
> > 4.5. They said it is a Microsoft issue and not anything on their end.
> > Is this
> > true?
> >
> > I really need some help. Thanks in advance for any help.
> >