YW. Please let us know how you resolved this problem.
davidei wrote:
> thanks for the response, Pa Bear. I've launched a WU support incident
> request.
>
> "PA Bear" wrote:
>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> Customers in the U.S. and Canada can receive technical support from
>> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge
>> for support calls that are associated with security updates. When you
>> call,
>> clearly state that your problem is related to a Security Update and cite
>> the update's KB number (e.g., KB931678).
>>
>> In other countries, see
>> http://support.microsoft.com/default...r=securityhome > "No-Charge
>> Support...for virus and other security-related" issues in right-hand menu
>> for localized contact information.
>>
>> For more information about how to contact Microsoft for support issues,
>> visit the International Support Web site:
>> https://support.microsoft.com/common/international.aspx
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L.ORG http://66.39.69.143/
>>
>> davidei wrote:
>>> Visited Windows Update; picked up 3 optional software updates: new
>>> certificate list, .NET Framework 2.0 Service Pack, and .NET Framework
>>> 3.0
>>> Service Pack. Let WU download and install all 3. Afterwords, Outlook
>>> would
>>> consistently crash when opening certain forwarded messages. Removed
>>> .NET
>>> Framework 3.0 Service Pack and Outlook now functions correctly.
>>>
>>> (Sorry, I could not tell what was unusual about these specific messages,
>>> but
>>> Outlook crashed consistently while trying to open two recent messages
>>> from
>>> my inbox, but worked ok on others.)
>>>
>>> This is a simple Dell PC, running Windows XP with Windows Live OneCare,
>>> so
>>> it is fully up to date.
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