"karelke" <> wrote in message
news:...
>
> Nothing, the only thing is that Acer helpdesk can tell me whatever they
> want. and I know that they are sending standard replys rather than
> really looking at the problem. I don't know if what they are telling me
> is true. It is in their interest to put the blame on the software, that
> is where their warranty ends... So I would like to know if someone
> vcould tell me if the errors are pointing in the direction of a problem
> zith hard or with software, that is all...
>
>
> --
> karelke
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>
Yes they can tell you what ever they want. See DL's response for some issue
resolution but still, with a "new" computer the company that made the
computer is responsible for the hardware and also the software that THEY put
on the computer.
If you installed anything else onto the computer you, or under the program's
issuer the program company, are then responsible for it's actions. If you
save your data files to a secure off-computer site or device and restore the
computer to it's factory shipped state do you still have issues (yes a
little drastic but if all else fails...).
Have you checked for any malware that may have been placed on the computer
(malwarebyte and spybot search and destroy are two to use to check) by
surfing the web, opening emails and the like?