Re: new software on windows update page

Hi Peter,

Could you please provide me a copy of the WindowsUpdate.log file (yes, one
word), if any, from the Windows directory on your system (usually
c:\windows)?

Thank you.

--
Daniel Chow
Microsoft Corporation
Windows Update Services
dchowATmicrosoftDOTcom
(I prefer to communicate through the newsgroup, so please do not email me
unless necessary. Thx!)

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"Peter" <> wrote in message
news:4E61C8D5-CED3-4C17-A3CA-...
> Ever since I was invited to install the new software on windows update
page,
> I had this problem: the download completed, but the install stopped at
60%. I
> followed the advice on the help pages, to delete the iuctl.dll and
> iuengine.dll, and delete the Windows Update/v4 folder contents, went back
to
> the Windows Update page, and the same scenario repeated itself. Now,
whenever
> I go to the Windows Update page, nothing happens, and the "Scan for
updates"
> link is missing. What should I do?
> Thanx, Peter.

To Daniel Chow,

I just came into this site to find an answer to my problem. Similar to
Peter's ...I think.

I cannot update to SP2 using windows v5 update. Nothing happens, ...not
scroll bar,...nothing.

In case this will help, ...here's my Wupdate log.

I am at the same time having a "Common Client Session" error from my Norton
AV 2004. Symantec points to a Microsoft patch to download to fix it. I
can't download patch either, ....get an error saying WEupdate error (QFE
Installer Error).

Forgive me if I am doing this all out of order,....I have never been on a
users group before, and do not know quite how to do this.

Thanks,
Cliff Cook