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Re: NSlookup works but ping doesn't - Global Name Zone enabled and configured

 
 
Ace Fekay [MVP-DS, MCT]
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      04-14-2010
"Robeast" <> wrote in message news:d2e3471f-544c-4e7b-8dd0-...
>I have recently replaced my two Server 2003 DCs with Server 2008
> machines. Now my clients are having issues navigating to our webmail
> site. On the servers and clients, NSLookup resolves to the correct
> internal IP address. When I try to ping or browse to the site it
> resolves to the external IP. I did a bit of research and I am lead to
> believe that it seems to be a netbios/wins issue. So to try and
> remedy that I created a global names zone and enabled it. NSLookup
> now resolves correctly using this. I imagine since ping and browsing
> are being resolved to the external IP it is querying an external DNS
> Server. Through DHCP all my clients point to the correct internal DNS
> servers. I have verified that all the A records and PTRs are correct
> (point the the internal IP) on all my internal DNS Servers. I have
> tried configuring a conditional forward that doesn't seem to work
> either. Here is what my nslookup looks like:
>
>>webmail.company.com

>
> Name: webmail.company.com.domainname.domain
> Address: 192.168.1.5
> Aliases: webmail.company.com.domainname.domain
>
> That leads me to believe the global name zone is working. It seems
> that with all the internal A records pointing to the correct internal
> IP it would resolve correctly. But it seems my internal DNS servers
> are unable to resolve it so it resolves it with an external DNS
> server. With global name zone being configured in DNS how would it
> answer the netbios/wins request of the ping? From what I have read it
> seems that global names zone creation is leading away from wins so I
> really don't want to install a wins server on my DCs. I have been
> researching this for a bit so any help is greatly appreciated. Thanks
> a lot.




The query to webmail.company.com is resolving to "webmail.company.com.domainname.domain" due to the search suffix being appended. Try placing a period after webmail.company.com to eliminate nslookup from suffixing the Search Suffix.

Was an additional search suffix set in the machine's NIC propertiers (IP properties, Advanced, DNS tab)?

--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and confers no rights.

Please reply back to the newsgroup or forum for collaboration benefit among responding engineers, and to help others benefit from your resolution.

Ace Fekay, MVP, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA 2003/2000, MCSA Messaging 2003
Microsoft Certified Trainer
Microsoft MVP - Directory Services

If you feel this is an urgent issue and require immediate assistance, please contact Microsoft PSS directly. Please check http://support.microsoft.com for regional support phone numbers.
 
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