See the "How to obtain help" section of
http://support.microsoft.com/kb/978380
For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB978380).
Or you can...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
The Consumer Security Support home page & Microsoft Update Solution Center
also offer support options
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
Joseph wrote:
> I am running Windows 7 and after installing the latest updates for
> Office 2007 (Update KB977724and Security Update KB978380) and on
> restarting I keep getting the message "Your must restart your computer
> to continue the update process." I've restarted at least a half dozen
> times and keep getting the same message.
>
> I actually have Office 2003 installed but the 2007 updates don't
> bother my other two machines which are running XP.
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