"Christopher Hume" <> wrote in message
news:%23A1UL2J$...
> It is a multi-function printer and does indeed include a scanner. The
> scanner portion refuses to install as Vista sees it as an unknown device
> and I don't both to turn on the printer or plug it in until specifically
> told by the installation routine per the instruction manual. During the
> usual Vista has detected a new device, looking for drivers, installing
> drivers, etc., it does not seem able to find the scanner portion of the
> printer and after Vista gives up, the installation program does not
> proceed further as it only gives me the option to cancel. The strange part
> is the printer works fine on another PC with Vista SP1 (I'd install SP1 on
> the PC giving me issues and no guarantee it'd fix my issues anyway, but
> it's not available via Windows Update and as an aside, I'm not sure what's
> causing it to be blocked from there -- thought it was my Sigmatel drivers,
> but tried uninstalling those & rebooting, but SP1 still isn't offered by
> Windows Update).
>
> mikeyhsd wrote:
>> if this is a multi function printer.
>> for mine I have to install the scanner first then the printer.
>> not plugging in or turning on till after the printer and told to do so.
>> sounds like part of the function failed to install.
>>
Some multifunction machines have a separate driver to install for the
scanner. They also come with scanner software, that sometimes includes the
driver. It is not unusual to find a Vista driver for the printer, but no
software for the scanner. Visit the mfg site, and don't download "the latest
driver" download the Vista Compatible drivers. Good luck.
|
Similar Threads
Linear Mode
