Re: one missing update and no notifications of ones that are ready

> New machine with WinXP SP3 installed.

Explain, please. Is this a brand-new machine or is it just new for you?
Was SP3 installed when you purchased it? Had WinXP been reinstalled and
then SP3 installed?

What do the most recent entries (start at the bottom and scroll up) in
WindowsUpdate.log have to say about all this? (See #3 below)

=====================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/ph/6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

===========================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/



wrote:
> Hi,
> New machine with WinXP SP3 installed.
> Several auto updates notified to me over the last few days and
> downloaded and installed OK.
>
> Today I had 3 updates listed, IE6 update, IE7 upgrade, and malicious
> software tool.
>
> I UNselected IE6 and malicious and clicked download.
>
> After several hours nothing was downloaded (internet connection is OK,
> using IE etc). For something to do (stupid !!) I selected "download
> automatically and notify me".
>
> The IE6 and malicious updates were downloaded according to event
> viewer and ready for install.
>
> I have not been notified of this and there is still no sign of the IE7
> upgrade
>
> I suppose I could just go through the install updates and shutdown
> process but I want the IE7 upgrade not the IE6 fix.
>
> Any ideas?
>
> Mike

"Update is not allowed to download due to regulation" errors translate to
"Server busy; Automatic Updates will try again later."

The above notwithstanding, CrystalBall© sez...

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery installs.

PS: Where did you get the WinXP CD that "included SP3"? Was SP3
slipstreamed onto the CD?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


wrote:
> On Thu, 24 Jul 2008 19:02:22 -0400, "PA Bear [MS MVP]"
> <> wrote:
>
>>> New machine with WinXP SP3 installed.
>>
>> Explain, please. Is this a brand-new machine or is it just new for you?
>> Was SP3 installed when you purchased it? Had WinXP been reinstalled and
>> then SP3 installed?
>
> Hardware is not brand-new but previous C: partition was reformatted.
>
> The brand-new XP Pro disk included SP3 (part no X14-72249) and so was
> installed "without the option"
>
> This is the only time this hardware has had XP on it. It was hardware
> upgraded, freshly formatted, and XP installed (with SP3) a month ago,
> activated 3 days ago.
>
>>
>> What do the most recent entries (start at the bottom and scroll up) in
>> WindowsUpdate.log have to say about all this? (See #3 below)
>
>
> That is one big file.
>
> OK. I'm assuming you don't want a slab of WindowsUpdate.log posting
> here.
>
> It looks like "Cumulative Security Update for Internet Explorer 6 for
> Windows XP (KB950759)" and "Security Update for Windows XP (KB951748)"
> have downloaded and been installed when I, and the PC, shut down at
> bedtime. The second of these "Security Update for Windows XP
> (KB951748)" NEVER appeared in the list of files for download.
>
> The IE7 upgrade gets one mention but is not downloaded.
>
> Regulation: {9482F4B4-E343-43B6-B170-9A65BC822C77} - Update
> C44BF113-A360-47C2-93AD-D90FB0F29C70 is "PerUpdate" regulated and can
> NOT download. Sequence 6820 vs AcceptRate 100.
> "Update is not allowed to download due to regulation."
>
> I still have Automatic Update is set at Notify.
>
>
> banjo
>
>
>
>
>>
>> =====================
>>
>> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
>> Update Services installation issues:
>> http://support.microsoft.com/kb/906602
>>
>> 1. See the "Need more help? Tell us what problem you are having" section
>> of
>> http://support.microsoft.com/ph/6527
>>
>> 2. You cannot install some updates or programs
>> http://support.microsoft.com/kb/822798
>>
>> 3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
>> associated with the download/install.
>>
>> How to read the WindowsUpdate.log file
>> http://support.microsoft.com/kb/902093
>>
>> 3b. Compare errors to those listed here:
>> http://www.bleepingcomputer.com/blog...showentry=1122
>> and/or go to http://windowsupdate.microsoft.com > click on Help and
>> Support
>> link in left pane > Solve problems on your own.
>>
>> 4. Windows Update Checklist:
>> http://www3.telus.net/dandemar/updtcl.htm
>>
>> ===========================
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport

On Fri, 25 Jul 2008 11:50:38 -0400, "PA Bear [MS MVP]"
<> wrote:

>"Update is not allowed to download due to regulation" errors translate to
>"Server busy; Automatic Updates will try again later."
>
>The above notwithstanding, CrystalBall© sez...
>
>Updates are not installed successfully from Windows Update, from Microsoft
>Update, or by using Automatic Updates after you repair a Windows XP
>installation:
>http://support.microsoft.com/kb/943144
>
>NB: Also applies to clean installs, upgrade installs, and Recovery installs.

Rats, except that 5 or 6 updates have installed correctly.

The "Windows Malicious Software Removal Tool - July 2008 (KB890830)"
update has JUST arrived. This time I got the Automatic Updates alert
instead of the install and shutdown.

>
>PS: Where did you get the WinXP CD that "included SP3"? Was SP3
>slipstreamed onto the CD?

The CD is an OEM from a local shop. It looks genuine with smart, full
coverage bronze hologram on front etc, and the fancy sticky label with
holes and silver strip.

Well, if WindowsUpdate.log continues to show those "...due to regulation"
errors, the problem's not on your end.

You may want to reconfigure your Automatic Updates settings (e.g., to Notify
Only):

How to configure and use Automatic Updates in WinXP:
http://support.microsoft.com/kb/306525

Dunno how legal that CD is... <shrug>


wrote:
> On Fri, 25 Jul 2008 11:50:38 -0400, "PA Bear [MS MVP]"
> <> wrote:
>
>> "Update is not allowed to download due to regulation" errors translate to
>> "Server busy; Automatic Updates will try again later."
>>
>> The above notwithstanding, CrystalBall© sez...
>>
>> Updates are not installed successfully from Windows Update, from
>> Microsoft
>> Update, or by using Automatic Updates after you repair a Windows XP
>> installation:
>> http://support.microsoft.com/kb/943144
>>
>> NB: Also applies to clean installs, upgrade installs, and Recovery
>> installs.
>
> Rats, except that 5 or 6 updates have installed correctly.
>
> The "Windows Malicious Software Removal Tool - July 2008 (KB890830)"
> update has JUST arrived. This time I got the Automatic Updates alert
> instead of the install and shutdown.
>
>>
>> PS: Where did you get the WinXP CD that "included SP3"? Was SP3
>> slipstreamed onto the CD?
>
> The CD is an OEM from a local shop. It looks genuine with smart, full
> coverage bronze hologram on front etc, and the fancy sticky label with
> holes and silver strip.

YW but it doesn't matter what it looks like. A stolen '08 Honda looks like
the one of many pictures but it's still illegal to own it, no matter who you
bought it from.

wrote:
> On Fri, 25 Jul 2008 14:05:34 -0400, "PA Bear [MS MVP]"
> <> wrote:
>
>> Well, if WindowsUpdate.log continues to show those "...due to regulation"
>> errors, the problem's not on your end.
>>
>> You may want to reconfigure your Automatic Updates settings (e.g., to
>> Notify Only):
>>
>> How to configure and use Automatic Updates in WinXP:
>> http://support.microsoft.com/kb/306525
>>
>> Dunno how legal that CD is... <shrug>
>
>
> As I say, it looks OK to me with the flashy bronze holos. It looks
> like this one:
>
> http://www.newegg.com/Product/Produc...82E16832116515
>
> Thanks for your help.
>
>> wrote:
>>> On Fri, 25 Jul 2008 11:50:38 -0400, "PA Bear [MS MVP]"
>>> <> wrote:
>>>
>>>> "Update is not allowed to download due to regulation" errors translate
>>>> to
>>>> "Server busy; Automatic Updates will try again later."
>>>>
>>>> The above notwithstanding, CrystalBall© sez...
>>>>
>>>> Updates are not installed successfully from Windows Update, from
>>>> Microsoft
>>>> Update, or by using Automatic Updates after you repair a Windows XP
>>>> installation:
>>>> http://support.microsoft.com/kb/943144
>>>>
>>>> NB: Also applies to clean installs, upgrade installs, and Recovery
>>>> installs.
>>>
>>> Rats, except that 5 or 6 updates have installed correctly.
>>>
>>> The "Windows Malicious Software Removal Tool - July 2008 (KB890830)"
>>> update has JUST arrived. This time I got the Automatic Updates alert
>>> instead of the install and shutdown.
>>>
>>>>
>>>> PS: Where did you get the WinXP CD that "included SP3"? Was SP3
>>>> slipstreamed onto the CD?
>>>
>>> The CD is an OEM from a local shop. It looks genuine with smart, full
>>> coverage bronze hologram on front etc, and the fancy sticky label with
>>> holes and silver strip.