Re: only one user cannot log in RWW

Jack,

See if this works for you...

In Server Management | Standard Management | Users, click on the user
account, then click on Change User Permissions. This should run through the
user permissions setup using the Wizard (select the radio button for:
Replace any previous permissions...).

--
Merv Porter [SBS-MVP]
============================

"Jack" <> wrote in message
news:08ae9c33-9c00-437f-b95e-...
> okay, I admit this is a problem caused by myself :-)
>
> A year ago, the company hired a consultant working from his laptop
> remotely. I was asked to create him an email account and gave him OWA
> access, he did not have other permissions other than this. So I
> created his user account manually under AD as opposed to using the
> wizard. I removed him from all groups except "RWW users" so that he
> could use OWA.
>
> Now the company decided to make this person a full time employee and
> he should get all necessary rights including using Terminal Server
> thru RWW. So I added this person to all necessary groups, eg. "Domain
> users", "Mobile users", etc. However, he kept being blocked from RWW.
> After i typed in his login name and password and hit enter, the RWW
> home page flashed a bit and re-appeared right away, so i could not
> pass this page at all.
>
> If i added this person to admin group, he could login RWW without a
> problem. I re-ran CEICW, I restarted IIS Admin service, no joy.
>
> Any one would shed me some light on this? It's a SBS2003 R2 Standard.
>
>
>
> Thanks
>
> Jack
>
>

Make sure his account is in the SBSUsers OU. If it isn't, move it there.

Re: Users vs. SBS Users
Re: Users vs. SBS Users

--
Merv Porter [SBS-MVP]
============================

"Jack" <> wrote in message
news:fdf912cf-aa15-4020-9a73-...
> On Nov 12, 4:40 am, "Merv Porter" <mwport@no_spam_hotmail.com> wrote:
>> Jack,
>>
>> See if this works for you...
>>
>> In Server Management | Standard Management | Users, click on the user
>> account, then click on Change User Permissions. This should run through
>> the
>> user permissions setup using the Wizard (select the radio button for:
>> Replace any previous permissions...).
>>
>> --
>> Merv Porter [SBS-MVP]
>> ============================
>>
>> "Jack" <dontaskwhoiam2...@gmail.com> wrote in message
>>
>> news:08ae9c33-9c00-437f-b95e-...
>>
>> > okay, I admit this is a problem caused by myself :-)
>>
>> > A year ago, the company hired a consultant working from his laptop
>> > remotely. I was asked to create him an email account and gave him OWA
>> > access, he did not have other permissions other than this. So I
>> > created his user account manually under AD as opposed to using the
>> > wizard. I removed him from all groups except "RWW users" so that he
>> > could use OWA.
>>
>> > Now the company decided to make this person a full time employee and
>> > he should get all necessary rights including using Terminal Server
>> > thru RWW. So I added this person to all necessary groups, eg. "Domain
>> > users", "Mobile users", etc. However, he kept being blocked from RWW.
>> > After i typed in his login name and password and hit enter, the RWW
>> > home page flashed a bit and re-appeared right away, so i could not
>> > pass this page at all.
>>
>> > If i added this person to admin group, he could login RWW without a
>> > problem. I re-ran CEICW, I restarted IIS Admin service, no joy.
>>
>> > Any one would shed me some light on this? It's a SBS2003 R2 Standard.
>>
>> > Thanks
>>
>> > Jack
>>
>>
>
> Hi Merv, I tried but it did not fix the problem unfortunately :-(
> Any other thoughts?
>
> jack

Thanks for posting back with the fix. Sounds like money well spent to
eliminate the frustration. :-)

--
Merv Porter [SBS-MVP]
============================

"Jack" <> wrote in message
news:d62c2d14-c859-4b38-bd6f-...
> On Nov 12, 12:31 pm, "Merv Porter" <mwport@no_spam_hotmail.com> wrote:
>> Make sure his account is in the SBSUsers OU. If it isn't, move it there.
>>
>> Re: Users vs. SBS
>> Usershttp://www.winvistatips.com/re-users-vs-sbs-users-t643076.html
>>
>> --
>> Merv Porter [SBS-MVP]
>> ============================
>>
>> "Jack" <dontaskwhoiam2...@gmail.com> wrote in message
>>
>> news:fdf912cf-aa15-4020-9a73-...
>>
>> > On Nov 12, 4:40 am, "Merv Porter" <mwport@no_spam_hotmail.com> wrote:
>> >> Jack,
>>
>> >> See if this works for you...
>>
>> >> In Server Management | Standard Management | Users, click on the user
>> >> account, then click on Change User Permissions. This should run
>> >> through
>> >> the
>> >> user permissions setup using the Wizard (select the radio button for:
>> >> Replace any previous permissions...).
>>
>> >> --
>> >> Merv Porter [SBS-MVP]
>> >> ============================
>>
>> >> "Jack" <dontaskwhoiam2...@gmail.com> wrote in message
>>
>> >>news:08ae9c33-9c00-437f-b95e-...
>>
>> >> > okay, I admit this is a problem caused by myself :-)
>>
>> >> > A year ago, the company hired a consultant working from his laptop
>> >> > remotely. I was asked to create him an email account and gave him
>> >> > OWA
>> >> > access, he did not have other permissions other than this. So I
>> >> > created his user account manually under AD as opposed to using the
>> >> > wizard. I removed him from all groups except "RWW users" so that he
>> >> > could use OWA.
>>
>> >> > Now the company decided to make this person a full time employee and
>> >> > he should get all necessary rights including using Terminal Server
>> >> > thru RWW. So I added this person to all necessary groups, eg.
>> >> > "Domain
>> >> > users", "Mobile users", etc. However, he kept being blocked from
>> >> > RWW.
>> >> > After i typed in his login name and password and hit enter, the RWW
>> >> > home page flashed a bit and re-appeared right away, so i could not
>> >> > pass this page at all.
>>
>> >> > If i added this person to admin group, he could login RWW without a
>> >> > problem. I re-ran CEICW, I restarted IIS Admin service, no joy.
>>
>> >> > Any one would shed me some light on this? It's a SBS2003 R2
>> >> > Standard.
>>
>> >> > Thanks
>>
>> >> > Jack
>>
>> > Hi Merv, I tried but it did not fix the problem unfortunately :-(
>> > Any other thoughts?
>>
>> > jack
>>
>>
>
> Hi Marv,
>
> The problem was fixed.
>
> This user used to belong to "Remote Web Workplace Users" group only so
> that he could only get OWA access as requested, nothing else he could
> access. Now since he is a full time employee and needs access to RWW,
> I added him to "Domain Users" and "Mobile Users", etc. But this is not
> enough to get him logon RWW. I had to make "Domain Users", rather than
> "Remote Web Workplace users" group, as his primary group . This did
> the trick.
>
> I called MS today, spent over 4 hours with the first tech. Then the
> second tech took over after the first tech had to leave from his
> shift. The second tech "accidentally" clicked "Set Primary Group" then
> the magic happened. He even did not know what made the difference. I
> do not know why I had to set "Domain Users" as the primary group
> either. There is a note beside "Set primary group" which said there is
> no need to change primary group if i am not using any MAC clients.
>
> Anyways, the problem was fixed eventually. It costs me CAD$295 and
> over 4 hours LiveMeeting.
>
> Cheers,
>
> Jack
>