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RE: Outlook 2003 update KB924085 blocks popmail and smtp connectio

 
 
Yves
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      01-13-2007
The problem related to this fix occurred from last night.

I also have the problem I cannot send e-mails from POP3 accounts, but I had
it already several weeks ago.

May be the whole story began with previous updates (about mid-december)!

Yves

"Debbi" wrote:

> Same here. I just performed the updates and I cannot send e-mails from POP3
> accounts...!!! Ugh! Microsoft Updates!!
>
> "Kevin" wrote:
>
> > After I applied the 5 updates on Wed 1/10/07, my Outlook 2003 running under
> > XP SP2 behind ZoneAlarm and a Norton firewall would not pick up from or send
> > mail to any of the 3 mail servers I use. It made the network connection but
> > would not register any response from the mail servers. By uninstalling and
> > reinstalling one-by-one, I found the troublesome update to be Security Update
> > for Oyutlook 2003 KB924085. Anyone else having this problem, or have insight
> > into what the cause & cure might be?

 
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Kevin
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      01-13-2007
>>began with previous updates<<
My problem began immediately after the updates ran: I've have my
configuration set to "automatically download & install for at least a year
w/no prob. Also, I identified the offending update by trial and error. If
you had trouble before, it may be that you had another problem (siunce
cured?) in addition to this one. Trying uninstalling this update & see if
you get your mail back.

Why is there not more msg board traffics on this? Surely it affected more
than the four of us?

"Yves" wrote:

> The problem related to this fix occurred from last night.
>
> I also have the problem I cannot send e-mails from POP3 accounts, but I had
> it already several weeks ago.
>
> May be the whole story began with previous updates (about mid-december)!
>
> Yves
>
> "Debbi" wrote:
>
> > Same here. I just performed the updates and I cannot send e-mails from POP3
> > accounts...!!! Ugh! Microsoft Updates!!
> >
> > "Kevin" wrote:
> >
> > > After I applied the 5 updates on Wed 1/10/07, my Outlook 2003 running under
> > > XP SP2 behind ZoneAlarm and a Norton firewall would not pick up from or send
> > > mail to any of the 3 mail servers I use. It made the network connection but
> > > would not register any response from the mail servers. By uninstalling and
> > > reinstalling one-by-one, I found the troublesome update to be Security Update
> > > for Oyutlook 2003 KB924085. Anyone else having this problem, or have insight
> > > into what the cause & cure might be?

 
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Debbi
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      01-13-2007
My problem also began immediately after the updates ran. There HAS to be
more than 4 of us with this problem!!!!

"Kevin" wrote:

> >>began with previous updates<<

> My problem began immediately after the updates ran: I've have my
> configuration set to "automatically download & install for at least a year
> w/no prob. Also, I identified the offending update by trial and error. If
> you had trouble before, it may be that you had another problem (siunce
> cured?) in addition to this one. Trying uninstalling this update & see if
> you get your mail back.
>
> Why is there not more msg board traffics on this? Surely it affected more
> than the four of us?
>
> "Yves" wrote:
>
> > The problem related to this fix occurred from last night.
> >
> > I also have the problem I cannot send e-mails from POP3 accounts, but I had
> > it already several weeks ago.
> >
> > May be the whole story began with previous updates (about mid-december)!
> >
> > Yves
> >
> > "Debbi" wrote:
> >
> > > Same here. I just performed the updates and I cannot send e-mails from POP3
> > > accounts...!!! Ugh! Microsoft Updates!!
> > >
> > > "Kevin" wrote:
> > >
> > > > After I applied the 5 updates on Wed 1/10/07, my Outlook 2003 running under
> > > > XP SP2 behind ZoneAlarm and a Norton firewall would not pick up from or send
> > > > mail to any of the 3 mail servers I use. It made the network connection but
> > > > would not register any response from the mail servers. By uninstalling and
> > > > reinstalling one-by-one, I found the troublesome update to be Security Update
> > > > for Oyutlook 2003 KB924085. Anyone else having this problem, or have insight
> > > > into what the cause & cure might be?

 
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Debbi
Guest
Posts: n/a

 
      01-13-2007
Go in and check your server information. I double-checked mine and found
that it was changed sometime during the updated from a "webmail.xxx.com"
account to a "www.xxx.com" account. It works for me now!

"Debbi" wrote:

> My problem also began immediately after the updates ran. There HAS to be
> more than 4 of us with this problem!!!!
>
> "Kevin" wrote:
>
> > >>began with previous updates<<

> > My problem began immediately after the updates ran: I've have my
> > configuration set to "automatically download & install for at least a year
> > w/no prob. Also, I identified the offending update by trial and error. If
> > you had trouble before, it may be that you had another problem (siunce
> > cured?) in addition to this one. Trying uninstalling this update & see if
> > you get your mail back.
> >
> > Why is there not more msg board traffics on this? Surely it affected more
> > than the four of us?
> >
> > "Yves" wrote:
> >
> > > The problem related to this fix occurred from last night.
> > >
> > > I also have the problem I cannot send e-mails from POP3 accounts, but I had
> > > it already several weeks ago.
> > >
> > > May be the whole story began with previous updates (about mid-december)!
> > >
> > > Yves
> > >
> > > "Debbi" wrote:
> > >
> > > > Same here. I just performed the updates and I cannot send e-mails from POP3
> > > > accounts...!!! Ugh! Microsoft Updates!!
> > > >
> > > > "Kevin" wrote:
> > > >
> > > > > After I applied the 5 updates on Wed 1/10/07, my Outlook 2003 running under
> > > > > XP SP2 behind ZoneAlarm and a Norton firewall would not pick up from or send
> > > > > mail to any of the 3 mail servers I use. It made the network connection but
> > > > > would not register any response from the mail servers. By uninstalling and
> > > > > reinstalling one-by-one, I found the troublesome update to be Security Update
> > > > > for Oyutlook 2003 KB924085. Anyone else having this problem, or have insight
> > > > > into what the cause & cure might be?

 
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Havelock UK
Guest
Posts: n/a

 
      01-13-2007
Hi Debbi, Kevin and Yves - Have reinstalled the patch and all works fine now.
Here is why:

The security update altered Outlook.exe which meant that my firewall
(Norton) blocked the program from accessing the internet to receive/transmit
emails. As I operate in 'limited user' mode I was unaware of my firewall's
request for me to authorise this, but when I went into admin mode, sure
enough it asked me!

I granted the permission and all is now well.

Hope this solves your own issues.

Regards to all.

Ron

"Debbi" wrote:

> Go in and check your server information. I double-checked mine and found
> that it was changed sometime during the updated from a "webmail.xxx.com"
> account to a "www.xxx.com" account. It works for me now!
>
> "Debbi" wrote:
>
> > My problem also began immediately after the updates ran. There HAS to be
> > more than 4 of us with this problem!!!!
> >
> > "Kevin" wrote:
> >
> > > >>began with previous updates<<
> > > My problem began immediately after the updates ran: I've have my
> > > configuration set to "automatically download & install for at least a year
> > > w/no prob. Also, I identified the offending update by trial and error. If
> > > you had trouble before, it may be that you had another problem (siunce
> > > cured?) in addition to this one. Trying uninstalling this update & see if
> > > you get your mail back.
> > >
> > > Why is there not more msg board traffics on this? Surely it affected more
> > > than the four of us?
> > >
> > > "Yves" wrote:
> > >
> > > > The problem related to this fix occurred from last night.
> > > >
> > > > I also have the problem I cannot send e-mails from POP3 accounts, but I had
> > > > it already several weeks ago.
> > > >
> > > > May be the whole story began with previous updates (about mid-december)!
> > > >
> > > > Yves
> > > >
> > > > "Debbi" wrote:
> > > >
> > > > > Same here. I just performed the updates and I cannot send e-mails from POP3
> > > > > accounts...!!! Ugh! Microsoft Updates!!
> > > > >
> > > > > "Kevin" wrote:
> > > > >
> > > > > > After I applied the 5 updates on Wed 1/10/07, my Outlook 2003 running under
> > > > > > XP SP2 behind ZoneAlarm and a Norton firewall would not pick up from or send
> > > > > > mail to any of the 3 mail servers I use. It made the network connection but
> > > > > > would not register any response from the mail servers. By uninstalling and
> > > > > > reinstalling one-by-one, I found the troublesome update to be Security Update
> > > > > > for Oyutlook 2003 KB924085. Anyone else having this problem, or have insight
> > > > > > into what the cause & cure might be?

 
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Kevin
Guest
Posts: n/a

 
      01-14-2007
>>Hope this solves your own issues<<
Regrettably, no. My FW, ZoneAlarm, is configured to ask (and always does)
when a changed program wants to access the internet. Just to be certain ZA
wasn't the problem, I gave Outlook.exe full permission to do anything, and I
still got error msgs like this one:

"Task 'Yahoo - Receiving' reported error (0x80040900) : 'The server name you
entered can not be found on the network (it might be down temporarily).
Please verify that you are online and that the server name is correct.'"

When I try to play with the email account configuration from inside Outlook,
I get a somewhat different error msg to the effect that the server was found
but no response was received from it........



"Havelock UK" wrote:

> Hi Debbi, Kevin and Yves - Have reinstalled the patch and all works fine now.
> Here is why:
>
> The security update altered Outlook.exe which meant that my firewall
> (Norton) blocked the program from accessing the internet to receive/transmit
> emails. As I operate in 'limited user' mode I was unaware of my firewall's
> request for me to authorise this, but when I went into admin mode, sure
> enough it asked me!
>
> I granted the permission and all is now well.
>
> Hope this solves your own issues.
>
> Regards to all.
>
> Ron
>
> "Debbi" wrote:
>
> > Go in and check your server information. I double-checked mine and found
> > that it was changed sometime during the updated from a "webmail.xxx.com"
> > account to a "www.xxx.com" account. It works for me now!
> >
> > "Debbi" wrote:
> >
> > > My problem also began immediately after the updates ran. There HAS to be
> > > more than 4 of us with this problem!!!!
> > >
> > > "Kevin" wrote:
> > >
> > > > >>began with previous updates<<
> > > > My problem began immediately after the updates ran: I've have my
> > > > configuration set to "automatically download & install for at least a year
> > > > w/no prob. Also, I identified the offending update by trial and error. If
> > > > you had trouble before, it may be that you had another problem (siunce
> > > > cured?) in addition to this one. Trying uninstalling this update & see if
> > > > you get your mail back.
> > > >
> > > > Why is there not more msg board traffics on this? Surely it affected more
> > > > than the four of us?
> > > >
> > > > "Yves" wrote:
> > > >
> > > > > The problem related to this fix occurred from last night.
> > > > >
> > > > > I also have the problem I cannot send e-mails from POP3 accounts, but I had
> > > > > it already several weeks ago.
> > > > >
> > > > > May be the whole story began with previous updates (about mid-december)!
> > > > >
> > > > > Yves
> > > > >
> > > > > "Debbi" wrote:
> > > > >
> > > > > > Same here. I just performed the updates and I cannot send e-mails from POP3
> > > > > > accounts...!!! Ugh! Microsoft Updates!!
> > > > > >
> > > > > > "Kevin" wrote:
> > > > > >
> > > > > > > After I applied the 5 updates on Wed 1/10/07, my Outlook 2003 running under
> > > > > > > XP SP2 behind ZoneAlarm and a Norton firewall would not pick up from or send
> > > > > > > mail to any of the 3 mail servers I use. It made the network connection but
> > > > > > > would not register any response from the mail servers. By uninstalling and
> > > > > > > reinstalling one-by-one, I found the troublesome update to be Security Update
> > > > > > > for Oyutlook 2003 KB924085. Anyone else having this problem, or have insight
> > > > > > > into what the cause & cure might be?

 
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skrap@hemmail.se
Guest
Posts: n/a

 
      01-17-2007
Thank You Havelock UK!
It worked for me too.


Havelock UK skrev:

> Hi Debbi, Kevin and Yves - Have reinstalled the patch and all works fine now.
> Here is why:
>
> The security update altered Outlook.exe which meant that my firewall
> (Norton) blocked the program from accessing the internet to receive/transmit
> emails. As I operate in 'limited user' mode I was unaware of my firewall's
> request for me to authorise this, but when I went into admin mode, sure
> enough it asked me!
>
> I granted the permission and all is now well.
>
> Hope this solves your own issues.
>
> Regards to all.
>
> Ron


 
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