Re: Printing problem in OE

[crosspost to Windows Update newsgroup]

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?

You receive a "Windows Update has encountered an error and cannot display
the requested page" error message when you try to install an update:
http://support.microsoft.com/kb/883614

Error message when you try to install updates from the Windows Update Web
site on a Windows XP-based computer: "Windows Update has encountered an
error and cannot display the requested page":
http://support.microsoft.com/kb/914226

How do I reset Windows Update components?:
http://support.microsoft.com/kb/971058
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Dave Logan wrote:
> Hi Bruce
>
> The "Custom" button doesn't work either.
>
> The error message is slightly different, though - it is:
>
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the
> problem.
> <snip>
> The google search that you linked to just gives me a search results page,
> the top link in which is to the Windows Update page that I've been trying
> to
> use, with its Custom and Express buttons - so I'm confused about why you
> gave me that link?
>
> Bruce Hagner wrote:
>> Try the "Custom" button. If still no joy, try the options at the first
>> section here:
>>
>>
> http://www.google.com/search?q=windo...x=&startPage=1
>>
>> "Dave Logan" wrote:
>>> If I go to the Windows update page and click on the "Express" button,
>>> then
>>> after getting a screen saying "checking for the latest updates" for a
>>> few
>>> minutes, I always get the following message:
>>>
>>> Internet Explorer cannot display the webpage
>>>
>>> Most likely causes:
>>> a.. You are not connected to the Internet.
>>> b.. The website is encountering problems.
>>> c.. There might be a typing error in the address.
>>>
>>> But I *am* connected to the internet, and I haven't typed anything in
>>> the
>>> address bar, I just clicked on their "Express" button. Does that mean
>>> the
>>> relevant section of Microsoft website is down?
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Your headers (Microsoft Outlook Express 6.00.2900.3138) tell us that
>>>> you're running outdated and much less secure versions of OE, IE, and
>>>> WinXP. Maybe that has something to do with it?
>>>>
>>>> Check-in at Windows Update ASAP & get that computer fully-patched, then
>>>> make sure Automatic Updates is enabled. If problems persist, reply to
>>>> this thread.
>>>> --
>>>>> I have OE 6, which I've printed from for years without any problems.
>>>>> But
>>>>> today it's suddenly started printing right to the very edge of the
>>>>> paper, so
>>>>> that, because of my printer's non-printable area, several characters
>>>>> are
>>>>> chopped off from the left and right of every line.
>>>>>
>>>>> If I print to PDF, the text is all visible in the PDF, but goes to the
>>>>> very
>>>>> edge of the page, which never used to happen.
>>>>>
>>>>> The text size in the printed copy also looks larger than it should.
>>>>>
>>>>> Any idea what could have caused this to start happening, and how I can
>>>>> get it back to printing as it should?
>>>>>
>>>>> Dave