Hello Michael,
I had the same situation as you. I browsed for a long time before I resolved
the problem. Make sure that you turn off your spyware and/or antivirus
program(s) before you start this process. Clear your history, cache and
files before you start. You can do this by going to the "Internet
Properties". After all cleared, go to "Run", type in "cmd.exe" without the
quotation marks. When the screen opens, type in "sfc scannow" without the
quotation marks and with a space between the sfc and scannow. Then type
"sfc/scannow" (no space between characters) without quotation marks. Windows
will begin the scan process and during the scan a somepoint, Windows will
ask for your Windows CD . Insert the Windows CD in the drive, click ok. This
will run for a while. After the scan is completely done, you will have to
reboot your computer. When your system comes back up, go to the Windows
update page and run an update.
This should resolve the problem. What the scan now program does is replace
or repair any corrupted filwes that may have occurred whenever. Let me know
if this worked for you at
.
"Michael" wrote:
> I have a Windows Server 2003 Standard SP2 system, the role of which is a
> dedicated web server (IIS).
>
> I am having trouble installing Windows Updates on this system.
>
> When I run Microsoft Update, there are 20+ updates that need to be
> installed. If I attempt to install them, Microsoft Update fails with the
> following error message:
>
> "Problem: Automatic Updates is currently installing updates
> Solution: Please wait until Automatic Updates is complete and then check
> your update history. At that time, if the update has failed to install, you
> can try installing it from the website.
> Note: To view Automatic Updates progress, click the updating icon in your
> System Tray. "
>
> However, there is no updating icon in the system tray.
>
> I have browsed the newsgroup and found some similar scenarios and tried a
> couple of the solutions. One was to stop the Automatic Update service,
> re-register the wups2.dll file, and restart the AU service. That didn't work.
>
> Another solution was to download and reinstall the WUAU client from
> Microsoft and reinstall it from the command line with the /wuforce parameter.
> That didn't work either. However, the yellow shield did appear, but it told
> me only to reboot the system. Once I rebooted the system and re-ran Microsoft
> Update, it again said I had 20+ updates to install and failed to install them
> with the same error message.
>
> Below is some text from the windowsupdate.log file that may be pertinent.
>
> Can anyone help me with this? Thanks.
>
> 2008-03-31 14:14:06:125 4188 1058 COMAPI -- START -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2008-03-31 14:14:06:125 4188 1058 COMAPI ---------
> 2008-03-31 14:14:06:125 4188 1058 COMAPI - Allow source prompts: Yes;
> Forced: No; Force quiet: No
> 2008-03-31 14:14:06:125 4188 1058 COMAPI - Updates in request: 4
> 2008-03-31 14:14:06:125 4188 1058 COMAPI - ServiceID =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-03-31 14:14:06:140 896 6cc Agent WARNING: WU client fails
> CClientCallRecorder::BeginInstallUpdates2 from MicrosoftUpdate with error
> 0x80240016
> 2008-03-31 14:14:06:140 4188 1058 COMAPI WARNING:
> ISusInternal::BeginInstallUpdates2 failed, hr=80240016
> 2008-03-31 14:14:06:140 4188 1058 COMAPI - WARNING: Exit code = 0x80240016
> 2008-03-31 14:14:06:140 4188 1058 COMAPI ---------
> 2008-03-31 14:14:06:140 4188 1058 COMAPI -- END -- COMAPI: Install
> [ClientId = <NULL>]
> 2008-03-31 14:14:06:140 4188 1058 COMAPI -------------
> 2008-03-31 14:14:06:156 4188 1058 COMAPI WARNING: Failing to start
> installation due to error (hr=80240016)
> 2008-03-31 14:14:18:622 896 3cc Misc WARNING: Send failed with hr = 80072efd.
> 2008-03-31 14:14:18:622 896 3cc Misc WARNING: SendRequest failed with hr =
> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2008-03-31 14:14:18:622 896 3cc PT + Last proxy send request failed with
> hr = 0x80072EFD, HTTP status code = 0
> 2008-03-31 14:14:18:622 896 3cc PT + Caller provided credentials = No
> 2008-03-31 14:14:18:622 896 3cc PT + Impersonate flags = 0
> 2008-03-31 14:14:18:622 896 3cc PT + Possible authorization schemes used =
> 2008-03-31 14:14:18:622 896 3cc PT WARNING: GetConfig failure, error =
> 0x80072EFD, soap client error = 5, soap error code = 0, HTTP status code = 200
> 2008-03-31 14:14:18:622 896 3cc PT WARNING: PTError: 0x80072efd
> 2008-03-31 14:14:18:622 896 3cc PT WARNING: GetConfig_WithRecovery failed:
> 0x80072efd
> 2008-03-31 14:14:18:622 896 3cc PT WARNING: RefreshConfig failed: 0x80072efd
> 2008-03-31 14:14:18:622 896 3cc PT WARNING: RefreshPTState failed: 0x80072efd
> 2008-03-31 14:14:18:622 896 3cc PT WARNING: PTError: 0x80072efd
> 2008-03-31 14:14:18:622 896 3cc Report WARNING: Reporter failed to upload
> events with hr = 80072efd.
> 2008-03-31 14:14:18:622 896 3cc Report REPORT EVENT:
> {21CE511F-02C0-4AE4-B3BD-9B5B53BF24BC} 2008-03-31
> 14:13:38:998-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software
> Synchronization Windows Update Client successfully detected 0 updates.
> 2008-03-31 14:14:28:427 4400 1140 CltUI AU client reboot notification: user
> clicked Restart Later
> 2008-03-31 14:14:41:718 896 3cc Misc WARNING: Send failed with hr = 80072efd.
> 2008-03-31 14:14:41:718 896 3cc Misc WARNING: SendRequest failed with hr =
> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2008-03-31 14:14:41:718 896 3cc PT + Last proxy send request failed with
> hr = 0x80072EFD, HTTP status code = 0
> 2008-03-31 14:14:41:718 896 3cc PT + Caller provided credentials = No
> 2008-03-31 14:14:41:718 896 3cc PT + Impersonate flags = 0
> 2008-03-31 14:14:41:718 896 3cc PT + Possible authorization schemes used =
> 2008-03-31 14:14:41:718 896 3cc PT WARNING: GetConfig failure, error =
> 0x80072EFD, soap client error = 5, soap error code = 0, HTTP status code = 200
> 2008-03-31 14:14:41:718 896 3cc PT WARNING: PTError: 0x80072efd
> 2008-03-31 14:14:41:718 896 3cc PT WARNING: GetConfig_WithRecovery failed:
> 0x80072efd
> 2008-03-31 14:14:41:718 896 3cc PT WARNING: RefreshConfig failed: 0x80072efd
> 2008-03-31 14:14:41:718 896 3cc PT WARNING: RefreshPTState failed: 0x80072efd
> 2008-03-31 14:14:41:718 896 3cc PT WARNING: PTError: 0x80072efd
> 2008-03-31 14:14:41:718 896 3cc Report WARNING: Reporter failed to upload
> events with hr = 80072efd.
> 2008-03-31 14:15:04:814 896 3cc Misc WARNING: Send failed with hr = 80072efd.
> 2008-03-31 14:15:04:814 896 3cc Misc WARNING: SendRequest failed with hr =
> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2008-03-31 14:15:04:814 896 3cc PT + Last proxy send request failed with
> hr = 0x80072EFD, HTTP status code = 0
> 2008-03-31 14:15:04:814 896 3cc PT + Caller provided credentials = No
> 2008-03-31 14:15:04:814 896 3cc PT + Impersonate flags = 0
> 2008-03-31 14:15:04:814 896 3cc PT + Possible authorization schemes used =
> 2008-03-31 14:15:04:814 896 3cc PT WARNING: GetConfig failure, error =
> 0x80072EFD, soap client error = 5, soap error code = 0, HTTP status code = 200
> 2008-03-31 14:15:04:814 896 3cc PT WARNING: PTError: 0x80072efd
> 2008-03-31 14:15:04:814 896 3cc PT WARNING: GetConfig_WithRecovery failed:
> 0x80072efd
> 2008-03-31 14:15:04:814 896 3cc PT WARNING: RefreshConfig failed: 0x80072efd
> 2008-03-31 14:15:04:814 896 3cc PT WARNING: RefreshPTState failed: 0x80072efd
> 2008-03-31 14:15:04:814 896 3cc PT WARNING: PTError: 0x80072efd
> 2008-03-31 14:15:04:814 896 3cc Report WARNING: Reporter failed to upload
> events with hr = 80072efd.
>
>
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