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Re: Problem !!!! HELP

 
 
DL
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      02-04-2009
Uninstall all versions of Norton shown in your Add/Remove dialogue, use the
tool available on Symantec/Norton site to completely remove your version of
Norton, clear temp files (Diskcleanup) and reboot

The ccc.exe err is to do with your ATI video driver
If your PC is from a large OEM, or Laptop eg Dell/HP/Acer visit their site
and download install the ATI video drivers specific to your model.
Do NOT use MS update for video drivers, only install critical updates.
See if that cures the ATI problem
If it does then go about reinstalling Norton 360, if you must


"seebyher" <> wrote in message
news:...
>
> I have been experiencing many problem since a while... first one was
> when I tried to download version 2 of my norton 360 which failed (still
> is) due to a file or something... Then Secondly whenever I shut down my
> pc a page strikes with amd:cc and ccc.exe... Then I get this random
> small page (grey with a yellow warning sign) saying that that graphic is
> not suported and I have to change the control something Sorry of my info
> is not very accurate but I really need help and advice!! I have visat
> home premium, amd 740g ati radeon 2100 graphics acer desktop.
>
>
> --
> seebyher



 
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Spikey
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      02-04-2009

"DL" <address@invalid> wrote in message
news:%...
> Uninstall all versions of Norton shown in your Add/Remove dialogue, use
> the tool available on Symantec/Norton site to completely remove your
> version of Norton, clear temp files (Diskcleanup) and reboot
>
> The ccc.exe err is to do with your ATI video driver
> If your PC is from a large OEM, or Laptop eg Dell/HP/Acer visit their site
> and download install the ATI video drivers specific to your model.
> Do NOT use MS update for video drivers, only install critical updates.
> See if that cures the ATI problem
> If it does then go about reinstalling Norton 360, if you must
>
>

Sorry, but that advice is sadly lacking and will leave the poster open to
all and every virus/malware.

Before you take off norton download the free version of AVG + the latest
definition file on to your desktop. Get the Norton uninstall and the latest
norton updates. Also check their help/download sections to see if there is a
patch that is for your problem, if there is download, install and reboot.
Check to see if your problem has gone. If not follow as below:-

Then go offline. Pull out the network or modem cable. Do a full norton and
spyware scan to make sure there is nothing resident on your computer.

You can now safely uninstall everything norton to test whether the problem
you reported is caused by norton. If norton is the cause then intall AVG
free + the latest definitions before going back online so you are safe to
surf.

 
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