Re: Problems with Cumulative Security Update for IE7 for Windows XP?

[Crosspost to Windows Update newsgroup]

NB: Do NOT use System Restore to "undo" an update! Uninstall it via
Add/Remove Programs.

Assuming you have not reinstall KB961620 again:

1. Disable your anti-virus application, all Norton Add-ons (if any), any
real-time protection provided by an anti-spyware application (except for
Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS
guard.exe, etc.), disable any third-party firewall AND THEN enable the
Windows Firewall.

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #4 below until your anti-virus
application has been re-enabled! If you're running ZA Free firewall, you
may need to uninstall it instead of disabling it.

2. Go to http://windowsupdate.microsoft.com and install any Critical Updates
offered (i.e., KB961260). If a Root Certificates update is listed in the
Optional Updates category, install it to take full advantage of IE7's
enhanced security.

3. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable (or reinstall) your
third-party firewall.

Related:

Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Mike wrote:
> I received a series of Windows updates pushed to my PC on Tuesday. After
> accepting installation (& rebooting), my IE browser would not display any
> webpages. No problem with internet connection - I was still streaming
> music
> from an internet radio station via WinAmp.
>
> I did a System Restore to 2 days prior, and IE worked fine. Accepted the
> Windows update once more - same problem after installation. I've since
> repeated the Sys Restore, and have accepted the Windows updates except for
> the IE7 update (KB961260).
>
> How to resolve this Security Update problem?