Re: Problems with IE Crashing after WU Install of August 8

> Recent anecdotal evidence suggests that installing MS06-042/918899 in
> WinXP SP1 and Win2K where a Peoplesoft application is also installed may
> cause problems/issues.

A hotfix for this issue was released on 11 Aug-06:

Internet Explorer 6 Service Pack 1 unexpectedly exits after you install the
918899 update:
http://support.microsoft.com/?kbid=923762
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

PA Bear wrote:
> Please post the complete error message.
>
> Are you running IE7 Beta3?
>
> Has MS06-042/KB918999 been installed?
> http://support.microsoft.com/?kbid=918899
>
> Recent anecdotal evidence suggests that installing MS06-042/918899 in
> WinXP SP1 and Win2K where a Peoplesoft application is also installed may
> cause problems/issues.
>
> cf.
> http://groups.google.com/group/micro...rt=0&scoring=d
>
> http://isc.sans.org/diary.php?storyid=1578&rss
>
> Rubberman wrote:
> > I downloaded and installed all the critical updates on August 9. Since
> > that time, IE gives me error messages at certain sites and requires IE
> > to shut down. Can you tell me how to fix this problem? Windows XP Pro -
> > SPT 1. Thanks for your help.
> > Regards,
> > Gary Quigley

How do we download the Hotfix?

"PA Bear" wrote:

> > Recent anecdotal evidence suggests that installing MS06-042/918899 in
> > WinXP SP1 and Win2K where a Peoplesoft application is also installed may
> > cause problems/issues.
>
> A hotfix for this issue was released on 11 Aug-06:
>
> Internet Explorer 6 Service Pack 1 unexpectedly exits after you install the
> 918899 update:
> http://support.microsoft.com/?kbid=923762
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> PA Bear wrote:
> > Please post the complete error message.
> >
> > Are you running IE7 Beta3?
> >
> > Has MS06-042/KB918999 been installed?
> > http://support.microsoft.com/?kbid=918899
> >
> > Recent anecdotal evidence suggests that installing MS06-042/918899 in
> > WinXP SP1 and Win2K where a Peoplesoft application is also installed may
> > cause problems/issues.
> >
> > cf.
> > http://groups.google.com/group/micro...rt=0&scoring=d
> >
> > http://isc.sans.org/diary.php?storyid=1578&rss
> >
> > Rubberman wrote:
> > > I downloaded and installed all the critical updates on August 9. Since
> > > that time, IE gives me error messages at certain sites and requires IE
> > > to shut down. Can you tell me how to fix this problem? Windows XP Pro -
> > > SPT 1. Thanks for your help.
> > > Regards,
> > > Gary Quigley
>
>

You don't. You need to contact Microsoft Product Support Services to obtain
the hotfix. For a complete list of Microsoft Product Support Services
telephone numbers and information about support costs, visit the following
Microsoft Web site: http://support.microsoft.com/contactus/?ws=support

Note: In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.

--

~ Kathleen Anderson
Microsoft MVP - FrontPage
Spider Web Woman Designs
web: http://www.spiderwebwoman.com/resources/


"Charcot" <> wrote in message
news:4ED55ADE-F0A7-41E1-AF81-...
> How do we download the Hotfix?
>
> "PA Bear" wrote:
>
>> > Recent anecdotal evidence suggests that installing MS06-042/918899 in
>> > WinXP SP1 and Win2K where a Peoplesoft application is also installed
>> > may
>> > cause problems/issues.
>>
>> A hotfix for this issue was released on 11 Aug-06:
>>
>> Internet Explorer 6 Service Pack 1 unexpectedly exits after you install
>> the
>> 918899 update:
>> http://support.microsoft.com/?kbid=923762
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>>
>> PA Bear wrote:
>> > Please post the complete error message.
>> >
>> > Are you running IE7 Beta3?
>> >
>> > Has MS06-042/KB918999 been installed?
>> > http://support.microsoft.com/?kbid=918899
>> >
>> > Recent anecdotal evidence suggests that installing MS06-042/918899 in
>> > WinXP SP1 and Win2K where a Peoplesoft application is also installed
>> > may
>> > cause problems/issues.
>> >
>> > cf.
>> > http://groups.google.com/group/micro...rt=0&scoring=d
>> >
>> > http://isc.sans.org/diary.php?storyid=1578&rss
>> >
>> > Rubberman wrote:
>> > > I downloaded and installed all the critical updates on August 9.
>> > > Since
>> > > that time, IE gives me error messages at certain sites and requires
>> > > IE
>> > > to shut down. Can you tell me how to fix this problem? Windows XP
>> > > Pro -
>> > > SPT 1. Thanks for your help.
>> > > Regards,
>> > > Gary Quigley
>>
>>

Why isn't" the Hotfix P/O Windows update or Kb918899? I still can't get to
D/L it.
"Kathleen Anderson [MVP - FrontPage]" wrote:

> You don't. You need to contact Microsoft Product Support Services to obtain
> the hotfix. For a complete list of Microsoft Product Support Services
> telephone numbers and information about support costs, visit the following
> Microsoft Web site: http://support.microsoft.com/contactus/?ws=support
>
> Note: In special cases, charges that are ordinarily incurred for support
> calls may be canceled if a Microsoft Support Professional determines that a
> specific update will resolve your problem. The usual support costs will
> apply to additional support questions and issues that do not qualify for the
> specific update in question.
>
> --
>
> ~ Kathleen Anderson
> Microsoft MVP - FrontPage
> Spider Web Woman Designs
> web: http://www.spiderwebwoman.com/resources/
>
>
> "Charcot" <> wrote in message
> news:4ED55ADE-F0A7-41E1-AF81-...
> > How do we download the Hotfix?
> >
> > "PA Bear" wrote:
> >
> >> > Recent anecdotal evidence suggests that installing MS06-042/918899 in
> >> > WinXP SP1 and Win2K where a Peoplesoft application is also installed
> >> > may
> >> > cause problems/issues.
> >>
> >> A hotfix for this issue was released on 11 Aug-06:
> >>
> >> Internet Explorer 6 Service Pack 1 unexpectedly exits after you install
> >> the
> >> 918899 update:
> >> http://support.microsoft.com/?kbid=923762
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> >>
> >> PA Bear wrote:
> >> > Please post the complete error message.
> >> >
> >> > Are you running IE7 Beta3?
> >> >
> >> > Has MS06-042/KB918999 been installed?
> >> > http://support.microsoft.com/?kbid=918899
> >> >
> >> > Recent anecdotal evidence suggests that installing MS06-042/918899 in
> >> > WinXP SP1 and Win2K where a Peoplesoft application is also installed
> >> > may
> >> > cause problems/issues.
> >> >
> >> > cf.
> >> > http://groups.google.com/group/micro...rt=0&scoring=d
> >> >
> >> > http://isc.sans.org/diary.php?storyid=1578&rss
> >> >
> >> > Rubberman wrote:
> >> > > I downloaded and installed all the critical updates on August 9.
> >> > > Since
> >> > > that time, IE gives me error messages at certain sites and requires
> >> > > IE
> >> > > to shut down. Can you tell me how to fix this problem? Windows XP
> >> > > Pro -
> >> > > SPT 1. Thanks for your help.
> >> > > Regards,
> >> > > Gary Quigley
> >>
> >>
>
>
>

JUST RIDICULOUS!

Can you please tell me if there are any plans to release a fix to this in
the immediate future?

I find it hard to believe that there are this many people having the same
exact problem for the same exact reason (and, for the record BOTH of my
computers are having this problem and BOTH were updated automatically) and
Microsoft refuses to release an update without requiring us to make a phone
call!

OUTRAGEOUS!

Firefox here I come.

"Kathleen Anderson [MVP - FrontPage]" wrote:

> You don't. You need to contact Microsoft Product Support Services to obtain
> the hotfix. For a complete list of Microsoft Product Support Services
> telephone numbers and information about support costs, visit the following
> Microsoft Web site: http://support.microsoft.com/contactus/?ws=support
>
> Note: In special cases, charges that are ordinarily incurred for support
> calls may be canceled if a Microsoft Support Professional determines that a
> specific update will resolve your problem. The usual support costs will
> apply to additional support questions and issues that do not qualify for the
> specific update in question.
>
> --
>
> ~ Kathleen Anderson
> Microsoft MVP - FrontPage
> Spider Web Woman Designs
> web: http://www.spiderwebwoman.com/resources/
>
>
> "Charcot" <> wrote in message
> news:4ED55ADE-F0A7-41E1-AF81-...
> > How do we download the Hotfix?
> >
> > "PA Bear" wrote:
> >
> >> > Recent anecdotal evidence suggests that installing MS06-042/918899 in
> >> > WinXP SP1 and Win2K where a Peoplesoft application is also installed
> >> > may
> >> > cause problems/issues.
> >>
> >> A hotfix for this issue was released on 11 Aug-06:
> >>
> >> Internet Explorer 6 Service Pack 1 unexpectedly exits after you install
> >> the
> >> 918899 update:
> >> http://support.microsoft.com/?kbid=923762
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> >>
> >> PA Bear wrote:
> >> > Please post the complete error message.
> >> >
> >> > Are you running IE7 Beta3?
> >> >
> >> > Has MS06-042/KB918999 been installed?
> >> > http://support.microsoft.com/?kbid=918899
> >> >
> >> > Recent anecdotal evidence suggests that installing MS06-042/918899 in
> >> > WinXP SP1 and Win2K where a Peoplesoft application is also installed
> >> > may
> >> > cause problems/issues.
> >> >
> >> > cf.
> >> > http://groups.google.com/group/micro...rt=0&scoring=d
> >> >
> >> > http://isc.sans.org/diary.php?storyid=1578&rss
> >> >
> >> > Rubberman wrote:
> >> > > I downloaded and installed all the critical updates on August 9.
> >> > > Since
> >> > > that time, IE gives me error messages at certain sites and requires
> >> > > IE
> >> > > to shut down. Can you tell me how to fix this problem? Windows XP
> >> > > Pro -
> >> > > SPT 1. Thanks for your help.
> >> > > Regards,
> >> > > Gary Quigley
> >>
> >>
>
>
>

Have you contacted MS Product Support Services yet?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Charcot wrote:
> Why isn't" the Hotfix P/O Windows update or Kb918899? I still can't get to
> D/L it.
>
> "Kathleen Anderson [MVP - FrontPage]" wrote:
>
> > You don't. You need to contact Microsoft Product Support Services to
> > obtain the hotfix. For a complete list of Microsoft Product Support
> > Services telephone numbers and information about support costs, visit
> > the following Microsoft Web site:
> > http://support.microsoft.com/contactus/?ws=support
> >
> > Note: In special cases, charges that are ordinarily incurred for support
> > calls may be canceled if a Microsoft Support Professional determines
> > that a specific update will resolve your problem. The usual support
> > costs will apply to additional support questions and issues that do not
> > qualify for the specific update in question.
> >
> > --
> >
> > ~ Kathleen Anderson
> > Microsoft MVP - FrontPage
> > Spider Web Woman Designs
> > web: http://www.spiderwebwoman.com/resources/
> >
> >
> > "Charcot" <> wrote in message
> > news:4ED55ADE-F0A7-41E1-AF81-...
> > > How do we download the Hotfix?
> > >
> > > "PA Bear" wrote:
> > >
> > > > > Recent anecdotal evidence suggests that installing
> > > > > MS06-042/918899 in WinXP SP1 and Win2K where a Peoplesoft
> > > > > application is also installed may
> > > > > cause problems/issues.
> > > >
> > > > A hotfix for this issue was released on 11 Aug-06:
> > > >
> > > > Internet Explorer 6 Service Pack 1 unexpectedly exits after you
> > > > install the
> > > > 918899 update:
> > > > http://support.microsoft.com/?kbid=923762
> > > > --
> > > > ~Robear Dyer (PA Bear)
> > > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
> > > > DTS-L.org
> > > >
> > > > PA Bear wrote:
> > > > > Please post the complete error message.
> > > > >
> > > > > Are you running IE7 Beta3?
> > > > >
> > > > > Has MS06-042/KB918999 been installed?
> > > > > http://support.microsoft.com/?kbid=918899
> > > > >
> > > > > Recent anecdotal evidence suggests that installing
> > > > > MS06-042/918899 in WinXP SP1 and Win2K where a Peoplesoft
> > > > > application is also installed may
> > > > > cause problems/issues.
> > > > >
> > > > > cf.
> > > > > http://groups.google.com/group/micro...rt=0&scoring=d
> > > > >
> > > > > http://isc.sans.org/diary.php?storyid=1578&rss
> > > > >
> > > > > Rubberman wrote:
> > > > > > I downloaded and installed all the critical updates on August 9.
> > > > > > Since
> > > > > > that time, IE gives me error messages at certain sites and
> > > > > > requires IE
> > > > > > to shut down. Can you tell me how to fix this problem? Windows
> > > > > > XP Pro -
> > > > > > SPT 1. Thanks for your help.
> > > > > > Regards,
> > > > > > Gary Quigley

Yes. They have set up acll with me on 8/17/2006. W hy not include it as
part of windows update it wa with other hot fixes?
"PA Bear" wrote:

> > Recent anecdotal evidence suggests that installing MS06-042/918899 in
> > WinXP SP1 and Win2K where a Peoplesoft application is also installed may
> > cause problems/issues.
>
> A hotfix for this issue was released on 11 Aug-06:
>
> Internet Explorer 6 Service Pack 1 unexpectedly exits after you install the
> 918899 update:
> http://support.microsoft.com/?kbid=923762
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> PA Bear wrote:
> > Please post the complete error message.
> >
> > Are you running IE7 Beta3?
> >
> > Has MS06-042/KB918999 been installed?
> > http://support.microsoft.com/?kbid=918899
> >
> > Recent anecdotal evidence suggests that installing MS06-042/918899 in
> > WinXP SP1 and Win2K where a Peoplesoft application is also installed may
> > cause problems/issues.
> >
> > cf.
> > http://groups.google.com/group/micro...rt=0&scoring=d
> >
> > http://isc.sans.org/diary.php?storyid=1578&rss
> >
> > Rubberman wrote:
> > > I downloaded and installed all the critical updates on August 9. Since
> > > that time, IE gives me error messages at certain sites and requires IE
> > > to shut down. Can you tell me how to fix this problem? Windows XP Pro -
> > > SPT 1. Thanks for your help.
> > > Regards,
> > > Gary Quigley
>
>