Hello Magwa,
See if this sugesstion can help you:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=94d23 0a5-48a2-43a1-b43c-7a94d5db023d&mid=94d230a5-48a2-43a1-b43c-7a94d5db023d>
This will give you a starting point for your troubleshooting anyway.
Ǝиçεl
-=-
"Magwa" wrote:
>
> Hi there,
> First timer. I don't know if I'm in the correct forum.
> I have Windows XP, my antivirus is Bitdefender Antivirus 10.
> A couple of weeks ago I got hit big time with 16 viruses. I ran a deep
> system scan & Bitdefender got rid of 8 of them. The other 8 were in
> hidden files. I then followed Bitdenders instructions, went into Safe
> mode & deleted the viruses. Somewhere along the line, I've either missed
> something or unchecked a box. I am unable to receive Microsoft updates &
> cannot install Adobe flash Player. When I look in my programmes, Adobe
> Flash Player is there, however when I click on something which requires
> Flash Player, I'm told I have to install it.
> Any ideas?
> Cheers
> Magwa
>
>
> --
> Magwa
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