RE: problems with Security Update for Outlook 2002 (KB892841)

This post has been copied to
microsoft.public.windowsupdate
microsoft.public.outlook
microsoft.public.outlookexpress.general

with cross-posting

In these groups you'll have better assistance about your problem.
You can read/reply from both here and there.


Panda_man
--
Prevention is always better than cure !
Panda TruPrevent - the most intelligent technology to combat unknown malware
http://www.pandasoftware.com
http://free.hit.bg/fightmalware/homepage_en.htm



"bjm" wrote:

> Sorry if this symptom has been posted before, but so many difficulties
> seem to be caused by this update I am getting lost. I have installed
> the update but find that my address book is unreadable, Outlook 2002
> does not work at all and Microsoft Activesync cannot connect and gives
> me error messages asking me to repair/reinstall Outlook. This I have
> tried to no avail. The only thing that works is to use system restore
> to a date prior to the Security Update. Is their any easy fix as I am
> getting ****** off with the repeated reminders to install this buggy
> secirity "fix"
>
>

Please check Event Viewer for Warning / Error Reports in the System and
Application logs for when these error have occurred and post copies.

You can access Event Viewer by selecting Start, Administrative Tools, and
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default...308427&sd=tech

Part of the Description of the error will include a link, which you should
double click for further information. You can copy using copy and paste.
Often the link will, however, say there is no further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message (email) and do a paste into the body of the message. This
will paste the info from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after exiting from Event
Viewer.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties. Hardware,
Device Manager. If yes what is the Device Error code?


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

"Panda_man" <> wrote in message
news:4048D3E6-18C6-4335-A92D-...
> This post has been copied to
> microsoft.public.windowsupdate
> microsoft.public.outlook
> microsoft.public.outlookexpress.general
>
> with cross-posting
>
> In these groups you'll have better assistance about your problem.
> You can read/reply from both here and there.
>
>
> Panda_man
> --
> Prevention is always better than cure !
> Panda TruPrevent - the most intelligent technology to combat unknown
> malware
> http://www.pandasoftware.com
> http://free.hit.bg/fightmalware/homepage_en.htm
>
>
>
> "bjm" wrote:
>
>> Sorry if this symptom has been posted before, but so many difficulties
>> seem to be caused by this update I am getting lost. I have installed
>> the update but find that my address book is unreadable, Outlook 2002
>> does not work at all and Microsoft Activesync cannot connect and gives
>> me error messages asking me to repair/reinstall Outlook. This I have
>> tried to no avail. The only thing that works is to use system restore
>> to a date prior to the Security Update. Is their any easy fix as I am
>> getting ****** off with the repeated reminders to install this buggy
>> secirity "fix"
>>
>>