Re: Problems with Windows Media Player 11 in Vista x32 SP1...

Do other streams work?

http://support.microsoft.com/kb/940029
may be the fix you're looking for.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"The Traveller" <> wrote in message
news:...
>I need some suggestions...
>
> For a couple of weeks now, I noticed that in WM11 for Windows Vista, I
> cannot get the radio station streams to play.
>
> Example:
>
> <Start --> WM11 | Media Guide | Internet Radio | New Age | Show All |
> Whisperings: Solo Piano | <Click on the word --> "Play".
>
> Normally, the stream would start at this stage. It no longer does so.
>
> My first thought was to reinstall WM11. However, I cannot find it
> anywhere. The MS site refers to the XP version and WM11 doesn't appear
> in the Control Panel | Programs & Features section.
>
> My system: Windows Business x32 SP1 & IE 8 RC1
>
> Any suggestions?
>
> ______________________
>
> The Traveller
> Carlsbad, California

Carlsbad California is a pretty cool place.

Did you try the article as suggested? *Your* symptoms can also be a
byproduct of this problem. Since the player automatically recreates the
WMSDKNS XML file, it'd probably be very wise to try this. Reinstalling the
player, which is not an option, would not have touched that file anyways as
it's local user setting (and the system installer generally functions
exclusively on an per-machine basis, never per-user).

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"The Traveller" <> wrote in message
news:...
> On Mon, 9 Feb 2009 12:00:02 -0800, "zachd [MSFT]"
> <> wrote:
>
>>
>>Do other streams work?
>>
>> http://support.microsoft.com/kb/940029
>>may be the fix you're looking for.
>>
>>--
>>Speaking for myself only.
>>See http://zachd.com/pss/pss.html for some helpful WMP info.
>>This posting is provided "AS IS" with no warranties, and confers no
>>rights.
>
> Thanks for the info. However, the problem I have is different. WMP11
> does NOT display any error messages. Clicking on "play" does nothing
> as if it was not recognized. I am also getting script errors in WMP11
> which I suspect is tied to this issue.
>
> On the other hand, WMP11 does play audio and video files which are on
> my system (.wma, .mp3, etc.) or in on-line streams on the WMP11 Media
> Guide page.
>
> Question --> Is there a way to re-install WMP11 for Vista without
> having to reload the O/S?
>
> ______________________
>
> The Traveller
> Carlsbad, California

"The Traveller" <> wrote in message
news:...
> Thanks for taking the time to help. I tried to register the DLL
> (regsvr32 wmnetmgr.dll)... no joy.

As administrator? If you didn't get an elevation prompt or weren't
elevated, I wouldn't expect that to work.

> I then deleted it and let WMP11
> recreate it... still no joy.

Deleted what? Method 3 from that article would probably be the most
relevant.

> I read the Vista section on the web page you linked me to.

That's just my .signature file and has no direct relation to your problems.

> The cumulative update is
> rejected by my system as it says that the files I have are more
> current.

Yeah: it's already part of Windows Vista SP1, so you don't need it. =)

> Still stumped... as a refresher, this is an example of the problem I
> am seeing:
> <Start --> WM11 | Media Guide | Internet Radio | New Age | Show All |
> Whisperings: Solo Piano | <Click on the word --> "Play"... nothing
> happens. It is as if the underlying code did not react. However,
> clicking on other buttons or words does work. For example, I can go to
> the web site by clicking on "Visit web site".

What happens if instead of going through WM11 you directly go to
http://windowsmedia.com and try to access that same stream? That may
produce a different / more useful error.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.

IE8 is beta (test) software. Don't expect it to work. Wait until IE8 is
officially released.

Tyro

"The Traveller" <> wrote in message
news:...
> On Wed, 11 Feb 2009 09:29:54 -0800, "zachd [MSFT]"
> <> wrote:
>
>>
>>"The Traveller" <> wrote in message
>>news:. ..
>>> Thanks for taking the time to help. I tried to register the DLL
>>> (regsvr32 wmnetmgr.dll)... no joy.
>>
>>As administrator? If you didn't get an elevation prompt or weren't
>>elevated, I wouldn't expect that to work.
>>
>>> I then deleted it and let WMP11
>>> recreate it... still no joy.
>>
>>Deleted what? Method 3 from that article would probably be the most
>>relevant.
>>
>>> I read the Vista section on the web page you linked me to.
>>
>>That's just my .signature file and has no direct relation to your
>>problems.
>>
>>> The cumulative update is
>>> rejected by my system as it says that the files I have are more
>>> current.
>>
>>Yeah: it's already part of Windows Vista SP1, so you don't need it. =)
>>
>>> Still stumped... as a refresher, this is an example of the problem I
>>> am seeing:
>>> <Start --> WM11 | Media Guide | Internet Radio | New Age | Show All |
>>> Whisperings: Solo Piano | <Click on the word --> "Play"... nothing
>>> happens. It is as if the underlying code did not react. However,
>>> clicking on other buttons or words does work. For example, I can go to
>>> the web site by clicking on "Visit web site".
>>
>>What happens if instead of going through WM11 you directly go to
>>http://windowsmedia.com and try to access that same stream? That may
>>produce a different / more useful error.
>
> Interesting results... kind of makes me think that it might be IE8
> RC1!
>
> What I did...
>
> Went to http://windowsmedia.com
>
> Selected the stream.
>
> IE8 RC1 started and I received the following error message: "This
> program cannot display the webpage" along with "the internet
> connection has been lost"; "DNS not reachable", etc.
>
> Copied the link.
>
> Started Firefox 3 and pasted the link.
>
> FF 3 asked me if I wanted to open the media in WMP11, I said yes.
>
> WMP11 starts and plays the music!
>
> I tried several other radio stations with the same results:
>
> - From WMP11, the "play" command results in nothing.
>
> - From the website in IE8 RC1, the play command results in the error
> message noted above.
>
> - The same link in FF starts WMP11 and plays the music.
>
> ______________________
>
> The Traveller
> Carlsbad, California

As Tyro obliquely suggested: if you roll back to IE7, does this work?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"The Traveller" <> wrote in message
news:...
> On Wed, 11 Feb 2009 09:29:54 -0800, "zachd [MSFT]"
> <> wrote:
>
>>
>>"The Traveller" <> wrote in message
>>news:. ..
>>> Thanks for taking the time to help. I tried to register the DLL
>>> (regsvr32 wmnetmgr.dll)... no joy.
>>
>>As administrator? If you didn't get an elevation prompt or weren't
>>elevated, I wouldn't expect that to work.
>>
>>> I then deleted it and let WMP11
>>> recreate it... still no joy.
>>
>>Deleted what? Method 3 from that article would probably be the most
>>relevant.
>>
>>> I read the Vista section on the web page you linked me to.
>>
>>That's just my .signature file and has no direct relation to your
>>problems.
>>
>>> The cumulative update is
>>> rejected by my system as it says that the files I have are more
>>> current.
>>
>>Yeah: it's already part of Windows Vista SP1, so you don't need it. =)
>>
>>> Still stumped... as a refresher, this is an example of the problem I
>>> am seeing:
>>> <Start --> WM11 | Media Guide | Internet Radio | New Age | Show All |
>>> Whisperings: Solo Piano | <Click on the word --> "Play"... nothing
>>> happens. It is as if the underlying code did not react. However,
>>> clicking on other buttons or words does work. For example, I can go to
>>> the web site by clicking on "Visit web site".
>>
>>What happens if instead of going through WM11 you directly go to
>>http://windowsmedia.com and try to access that same stream? That may
>>produce a different / more useful error.
>
> Interesting results... kind of makes me think that it might be IE8
> RC1!
>
> What I did...
>
> Went to http://windowsmedia.com
>
> Selected the stream.
>
> IE8 RC1 started and I received the following error message: "This
> program cannot display the webpage" along with "the internet
> connection has been lost"; "DNS not reachable", etc.
>
> Copied the link.
>
> Started Firefox 3 and pasted the link.
>
> FF 3 asked me if I wanted to open the media in WMP11, I said yes.
>
> WMP11 starts and plays the music!
>
> I tried several other radio stations with the same results:
>
> - From WMP11, the "play" command results in nothing.
>
> - From the website in IE8 RC1, the play command results in the error
> message noted above.
>
> - The same link in FF starts WMP11 and plays the music.
>
> ______________________
>
> The Traveller
> Carlsbad, California

That particular ASX uses semi-corrupt XML (mixing case on two tags) and is
also less interesting if it really requires a log-in. The fewer distracting
factors, the better. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"The Traveller" <> wrote in message
news:...
> On Thu, 12 Feb 2009 11:11:02 -0800, "zachd [MSFT]"
> <> wrote:
>
>>
>>As Tyro obliquely suggested: if you roll back to IE7, does this work?
>>
>>--
>>Speaking for myself only.
>>See http://zachd.com/pss/pss.html for some helpful WMP info.
>>This posting is provided "AS IS" with no warranties, and confers no
>>rights.
>
> I rolled back to IE7 and after the mandatory reboot, I had the same
> results. So I reinstalled IE8 RC1 and ran more tests.
>
> Sample link: http://onyxweb.streamguys.com/pianosolo.asx
>
> Paste into IE7/8 and I receive an error message (Cannot display the
> web page | Internet connectivity has been lost | Wrong address | Not
> supported, etc.)
>
> Paste the link into Firefox 3 and it opens up Media Player where I
> enter my UID and PWD. Then the stream works great.
>
> Paste the link into Opera 9 and it opens up Media Player where I enter
> my UID and PWD. Then the stream works great.
>
> So... the problem is when I try to use IE7 or IE8 and it seems related
> to the .asx files. Is there a security setting, registry tweak,
> something obvious I might be missing?
>
> Summary:
> Clicking on a "play" radio link in WMP11 fails.
> Pasting the actual link in IE 7 or IE8 RC1 brings-up the error message
> noted above.
> Pasting the actual link in Firefox 3 or Opera 9 starts WMP11, let's me
> enter the UID and PWD then plays the stream.
>
> Note... the link I provided does require the PWD/UID. However, the >>>
> SAME PROBLEM <<< exists for other "radio links" in WMP11. I can
> essentially play any stream via Firefox and Opera but not via IE.
> Heck, I can't even get to the log-in screen for that link!
>
> ______________________
>
> The Traveller
> Carlsbad, California