Re register files doesn't fix problem

I get the error *Files required to use windows update are no longer
registered, I try to register them and receive this error: The website has
encountered a problem and cannot display the page you're trying to view.

In event viewer, I have this error in System Log: The automatic update
services terminated with the following error: An unexpected internal error
was detected. (Event ID 7023)

When I try to start the automatic update services through admin - services,
I receive this error: Couldn't start the automatic update services - Error
2147746310, an unexpected internal error.

In my windowupdate.log from July 7th, which is when the new automatic update
was loaded I recieve some of the following errors:
Failed to initialize with error 0x80040206 from component Event subsystem

Failed to restart wuauserv service 0x8007041d

Unable to establish connection to the service hr=8008005

Anyone else have this problem, and if so, any ideas on how to fix?

I'm running Windows 2000 web server IIS5, fully patched (except for the July
05 patches) and have also installed the SP4 rollup prior to my loss of
windows update.

Thanks

Hi Vic,

i do have the same OS and problem, but no solution so far.
How about you?

"Vic" wrote:

> I get the error *Files required to use windows update are no longer
> registered, I try to register them and receive this error: The website has
> encountered a problem and cannot display the page you're trying to view.
>
> In event viewer, I have this error in System Log: The automatic update
> services terminated with the following error: An unexpected internal error
> was detected. (Event ID 7023)
>
> When I try to start the automatic update services through admin - services,
> I receive this error: Couldn't start the automatic update services - Error
> 2147746310, an unexpected internal error.
>
> In my windowupdate.log from July 7th, which is when the new automatic update
> was loaded I recieve some of the following errors:
> Failed to initialize with error 0x80040206 from component Event subsystem
>
> Failed to restart wuauserv service 0x8007041d
>
> Unable to establish connection to the service hr=8008005
>
> Anyone else have this problem, and if so, any ideas on how to fix?
>
> I'm running Windows 2000 web server IIS5, fully patched (except for the July
> 05 patches) and have also installed the SP4 rollup prior to my loss of
> windows update.
>
> Thanks
>

"Vic" <> wrote in message
news:601B3AE8-9391-478F-B5DE-...
>I get the error *Files required to use windows update are no longer
> registered, I try to register them and receive this error: The website has
> encountered a problem and cannot display the page you're trying to view.

Be more specific. Which files did you "try to register"
and did you try to make sure first that they weren't in use?

One way to do that is to use tasklist with an appropriate /fi filter
in a cmd window and verify that no tasks are found.

E.g. to check for uses of a module which seems to cause the most
difficulty re-registering, you would switch to a cmd window and enter:

tasklist /fi "Modules eq wuaueng.dll"


The more common way is just to guess that stopping the service
is sufficient, in which case you should also check that the service
actually stops.

Some people have had success doing it in safe mode
(where the service would not be started)

Others have had to resort to using DependencyWalker's Profiler
to discover what is wrong

http://groups-beta.google.com/group/...48cee456b2a3bc


>
> In event viewer, I have this error in System Log: The automatic update
> services terminated with the following error: An unexpected internal error
> was detected. (Event ID 7023)
>
> When I try to start the automatic update services through admin - services,
> I receive this error: Couldn't start the automatic update services - Error
> 2147746310, an unexpected internal error.

Can you start it manually? E.g. switch to a cmd window and enter:

net start wuauserv


>
> In my windowupdate.log from July 7th, which is when the new automatic update
> was loaded I recieve some of the following errors:
> Failed to initialize with error 0x80040206 from component Event subsystem

0x80040206 = 2147746310 decimal


>
> Failed to restart wuauserv service 0x8007041d

Try a search?

http://groups-beta.google.com/group/...6739797e01c14b

(Google Groups search for
(0x8007041D OR 8007041D) (MSFT OR MVP) group:microsoft.public.windowsupdate
- sorted by date to try to capture current thinking
)



>
> Unable to establish connection to the service hr=8008005

Typo? Most hex code have 8 digits or at least an even number of them.

Perhaps it was really 0x80080005?

http://docxp.mvps.org/WU5-ERR.htm

<quote>
0x80080005 -2146959355 CO E Server Exec Failure
</quote>


HTH

Robert Aldwinckle
---


>
> Anyone else have this problem, and if so, any ideas on how to fix?
>
> I'm running Windows 2000 web server IIS5, fully patched (except for the July
> 05 patches) and have also installed the SP4 rollup prior to my loss of
> windows update.
>
> Thanks
>

HausGeist,
I did figure it out - in services, my Com + Event System had somehow gotten
disabled, once I enabled it, the automatic update service started and my
updates now download with no problem.


"HausGeist" wrote:

> Hi Vic,
>
> i do have the same OS and problem, but no solution so far.
> How about you?
>
> "Vic" wrote:
>
> > I get the error *Files required to use windows update are no longer
> > registered, I try to register them and receive this error: The website has
> > encountered a problem and cannot display the page you're trying to view.
> >
> > In event viewer, I have this error in System Log: The automatic update
> > services terminated with the following error: An unexpected internal error
> > was detected. (Event ID 7023)
> >
> > When I try to start the automatic update services through admin - services,
> > I receive this error: Couldn't start the automatic update services - Error
> > 2147746310, an unexpected internal error.
> >
> > In my windowupdate.log from July 7th, which is when the new automatic update
> > was loaded I recieve some of the following errors:
> > Failed to initialize with error 0x80040206 from component Event subsystem
> >
> > Failed to restart wuauserv service 0x8007041d
> >
> > Unable to establish connection to the service hr=8008005
> >
> > Anyone else have this problem, and if so, any ideas on how to fix?
> >
> > I'm running Windows 2000 web server IIS5, fully patched (except for the July
> > 05 patches) and have also installed the SP4 rollup prior to my loss of
> > windows update.
> >
> > Thanks
> >

Running Win2K here too, and yeah, COM+ Event System was set to Disabled,
causing this issue for me. Re-enabling it , starting it then starting the
Automatic Updates service allowed the site to run as normal. Nicely done
-GC-

"Vic" wrote:

> HausGeist,
> I did figure it out - in services, my Com + Event System had somehow gotten
> disabled, once I enabled it, the automatic update service started and my
> updates now download with no problem.

And how did that happen?

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
for expert analysis, not here.**
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security


Gingercat wrote:
> Running Win2K here too, and yeah, COM+ Event System was set to Disabled,
> causing this issue for me. Re-enabling it , starting it then starting the
> Automatic Updates service allowed the site to run as normal. Nicely done
> -GC-
>
> "Vic" wrote:
>
> > HausGeist,
> > I did figure it out - in services, my Com + Event System had somehow
> > gotten disabled, once I enabled it, the automatic update service
> > started and my updates now download with no problem.

How it happened is what I am wondering. I sent in a hijack this log, and it
suggested I remove Intel hot key applet and winzip quickpick - thats all. I
also ran Spybot Search & Destroy, came up empty, ran AdAware and what that
found was low threats, and I have SAV Corp Edition, updated daily and scanned
daily - no email usage on that machine, the only web browsing is Microsoft
newsgroups, Microsoft updates, and Symantec. I am the only user of that
machine - no one else logs on.

The only thing I can think of is it happened after a Microsoft update.
Anyway, I'm going to keep checking the links you've supplied in case I am
missing something.

Thanks for your help.

"PA Bear" wrote:

> And how did that happen?
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/archive/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine.blogspot.com/
>
> When all else fails, HijackThis v1.99.1
> (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
> It will help you to both identify and remove any hijackware/spyware. **Post
> your log to http://forums.spywareinfo.com/,
> http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
> for expert analysis, not here.**
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE) & Security
>
>
> Gingercat wrote:
> > Running Win2K here too, and yeah, COM+ Event System was set to Disabled,
> > causing this issue for me. Re-enabling it , starting it then starting the
> > Automatic Updates service allowed the site to run as normal. Nicely done
> > -GC-
> >
> > "Vic" wrote:
> >
> > > HausGeist,
> > > I did figure it out - in services, my Com + Event System had somehow
> > > gotten disabled, once I enabled it, the automatic update service
> > > started and my updates now download with no problem.
>
>

dak wrote:
> > Checking for/Help with Hijackware
> > When all else fails, HijackThis v1.99.1 is the preferred tool to use.
> > It will help you to both identify and remove any hijackware/spyware.
> > **Post your log to[listed websites] for expert analysis, not here.**
>
> I decided against trying to email you this HJT information
<snip>
Thank you. Unless requested to do otherwise, only reply to the newsgroup so
that all may benefit from the exchange.
--
~PA Bear