yes firewall work by opening or closing ports so the port to look at the
network area could be open but the port of the remote assistance could be
closed try disabling your firewall as a test to see if you can, if you can
then re-enable it(firewall) and do some research to find the port(would know
but it's late and didn't want to search it but i will, it'll be easy for me,
just a sec) ok took two mins port is 3389
--
Jonathan Perreault
Personnal Advice To You:
#1: Do Not Undermine Windows's Work, Or It'll Undermine You As A User.
#2: Torture Windows (Any) Now Before It Tortures You
#3: Windows Is Bad Enough In English, Why Get It In Another Language
Best Comments From Users:
No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults
A common mistake that people make when trying to design something completely
foolproof is to underestimate the ingenuity of complete fools.
"rgoff" <> wrote in message
news:...
>
> Trying to connect between two Vista systems
>
> I have two vista systems here at my location...
> the vista system requesting assistance is over the internet, have tried
> with file through the program itself and tried msn messenger
>
> I have tried both of my vista systems and can't connect to the one over
> the net, get this message after entering in the password, instead of the
> other user over the net getting the yes/no prompt to proceed, I get this
> message:
>
> "The person you are trying to help might have closed Remote
> Assistance."
>
> Now if "I" ask for support...that system sees both of my vista systems,
> no issues whatsoever...this is what i dont get...
>
> No firewalls on either side, even set them on DMZ on router. Linksys
> router on both ends. If it was the router though why could they see
> both my systems but i can't see theirs?
>
> I know it's getting some communication through because I do get
> password prompt and verified it is right password...if i input wrong
> password it asks for pwd again.
>
> Allow remote assistance is enabled on both ends.
>
> Any ideas?
>
>
> --
> rgoff
> ------------------------------------------------------------------------
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>
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