Re: Remote Assistance Problem

Greetings Paul,

This is a long-standing bug which has been time-and-time again been postponed. The wording
and link is wrong in the error message.

On Windows XP, you need Windows Messenger (not Live) installed to use Remote Assistance in
Live Messenger. To do so, just download and install it from the following location:
http://microsoft.com/downloads/detai...f-9157a3b3d774

Then, you can use Live Messenger to use Remote Assistance.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"Paul" <> wrote in message news:...
> I am trying to connect to assist another user.
>
> When he invites me it tells me to update my version of windows live, which I have done and
> we are both now running
> Version 2008 build 8.5.1302.1018.
> However I am still getting the same message with an instant refusal after I am requested.
> I have rebooted, and reinstalled a couple of times.
> What is the problem (I am running xp home and he is running xp professional)
>