Re: Remote Assistance stopped woking to XP Clients?

I was using XP to XP and that worked fine. I got a new computer with Vista
premium and am using live messenger 8.5 (2008) and I can no longer do remote
assistance to the XP computer.

"Paulw" wrote:

> Dale,
>
> I am unable to view the link that you posted, say's not available anymore?
>
> Regards,
>
> Paul
> "Dale K" <> wrote in message news:18D5D6867603465F980AB45504067E24@DalekPC...
> nntp://msnews.microsoft.com/microsoft.public.windows.live.messenger/<2511EBCA8D624083A4F5528675054465@DalekPC>
>
> nntp://msnews.microsoft.com/microsoft.public.windows.live.messenger/<9C2B4A2C-7ECB-462B-B5A8->
>
>
>
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> NewsGator Inbox attempted to retrieve the web page for this item but received an error:
> The URI prefix is not recognized.
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>
> Hi all,
>
> Hope someone can shed some light on this!
>
> I have been using RA for at least the last two years with no major problems,
> over the past 12 months I have been assisting my brother in Holland with his
> 2 XP machines as we as other friends in the UK again with XP machines (at
> least 6 different people/networks/locations). The only problem I used to
> encounter was it might take a couple of attempts to get a successful RA
> connection.
>
> For the record my main PC is Vista Home premium on a network in the house
> with 3 other Vista Premium desktops, a Vista Premium laptop and a XP laptop.
>
> So Yesterday I tried to RA my brother in Holland, initially he tried to
> request assistance from me from his Vista Premium laptop and this worked
> fine. He then tried from his XP desktop and that failed eventually timing
> out suggesting the the other end was not there! We then tried from his other
> XP desktop and that also failed in the same way, tried the Vista laptop and
> that was ok!
>
> So I then contacted some of my other RA regulars and got them to try, same
> problem it was impossible to establish a RA connection. I tried this from 2
> other people who were both in the UK nut on different ISP's.
>
> I then naturally thought I must have broken something my end so I logged
> into a different XP machine with same results, then a XP machine on my
> network with same results.
>
> Then I thought maybe my network so I jumped on another again with the same
> problem.
>
> So to summerise I can RA from my Vista machine to other Vista machine but
> not to XP, this has only happened in the last month.
>
> I am running WLM 8.5 both ends and have all Vista updates installed. I use
> the standard windows firewall and run Kaspersky Antivirus/malware
>
> Problem is there seems to be nothing to help fault find my means of useful
> logs, can anyone help please!
>
> Regards,
>
> Paul
>
>
> Related...
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