Re: RMS install breaks Exchange 2003 mobile ActiveSync

Pete,

RMS relies -heavily- on IIS. In fact, RMS is not supported when installed
on anything but a dedicated server. Now, that's not to say that ActiveSync
and RMS can not co-exist, just that you will be running an unsupported
configuration.

I would recommend breaking RMS off from your Exchange / ActiveSync
implementation and setting it up on its own.

If you absolutely must co-locate both components, I would investigate IIS as
that is the most likely cause of your problems. RMS's use of certificates
should not interfere with your existing setup as RMS uses a different format
for certificates from IIS/Exchange/traditional PKI.

Good luck.

John Thomson
Titus International Inc.
www.titus.com
www.titus-labs.com


wrote:
> Hello All,
>
> We've been using Exchange 2003 server and mobile ActiveSync to
> synchronize Windows 2003 smartphones. Everything worked fine until I
> installed RMS on same box as the Exchange Server. Now, instead of
> syncing, I keep getting a HTTP_500 error. All other Exchange functions
> work fine.
>
> I've tried the common HTTP_500 error solutions and none of them have
> worked. My guess is that somehow RMS changed some IIS settings or
> changed some certificate situation and that is causing this problem.
> Has anyone else experienced this? Any thoughts?
>
> Thanks,
>
> Pete

Hi Pete,

Hey, that's great news! I'm glad to hear you are up and running!

Also, thanks very much for taking the time to post the solution.

John
www.titus-labs.com

wrote:
> John,
>
> Thanks for the assistance. I figured out what the problem is. Luckily
> I know someone who had a similar config as ours so I got a XML dump of
> his metabase and did a compare of mine to his. I found that this
> setting was the culprit:
>
> /LM/W3SVC/1/ROOT/NTAuthenticationProviders
>
> It was set to only "NTLM" on my system, but "Negotiate,NTLM" on the
> other. After I changed this ActiveSync was back up and running. RMS
> still seems to work fine as well.
>
> Pete

On Tue, 26 Jul 2005 13:44:00 +0100, John Thomson - Titus wrote
(in article <ekGOJ#>):

> I would recommend breaking RMS off from your Exchange / ActiveSync
> implementation and setting it up on its own.

Would WRMS be a good candidate for virtualisation (VMware or MSVS)
rather than giving it a dedicated server?

Ian

--
Ian Robinson, Belfast, UK - <http://www.canicula.com>
Soapbox - <http://homepage.mac.com/ianrobinson/index.html>