Re: Runtime Error Causing all Kinds of Problems

Hi Nick,

Did you try recreating the partnership? To delete and recreate a
partnership --

1. Disconnect the PPC from the computer.
2. In Activesync -> File -> Delete Partnership.
3. Connect the device and follow the onscreen
instructions to setup a new partnership.

Additionally you mention that this occurs during sync of Journal. Which
app are you using to sync Journal? You could check syncing after disabling
the option to sync Journal.

--
Regards,
Raj Pillai
http://www.pocketpcfaq.com/raj


"Nick Andriash" <> wrote in message
news:...
> For a while, ActiveSync 3.7.1 runs along just fine, but then every once in
> a
> while I get the following error message:
>
> Runtime Error
> Program C:\Program Files\Microsoft ActiveSync\WCESMGR.EXE
> Abnormal Program Termination
>
> Once that starts, I can no longer read any files in Outlook 2003, nor can
> I
> run ActiveSync, forcing me to re-start both applications, but it just
> happens again the very next time I try to sync my Dell X50v. ActiveSync
> seems to stall out in different areas. For instance, it may happen when
> it's checking Contacts, or Appointments. One time it seemed to stall while
> syncing Journal.
>
> Does anyone know why AS would suddenly terminate like that? Any hints of
> where I can look to find the problem? I have tried Googling but that has
> led
> nowhere.
>
> Thanks for your help...

Hi Nick,

You would find the log files in the temp folder.

- Click Start -> Run and type

%temp%

You should find wce*.log files here. You could try taking a look under
wcesmgr.log.

Do post your results after disabling the Journal sync option. Also try
recreating the partnership if the problem persists.

--
Regards,
Raj Pillai
http://www.pocketpcfaq.com/raj


"Nick Andriash" <> wrote in message
news:...
> Hello Raj Pillai,
>
> On Saturday, March 19 2005 at 12:06 PM PDT, you wrote:
>
>> Additionally you mention that this occurs during sync of Journal. Which
>> app are you using to sync Journal? You could check syncing after
>> disabling
>> the option to sync Journal.
>
> I use JournalSync from WebIS... Pocket Informant Group... and it seems to
> work well enough, but I think I might try... this one last time, get rid
> of that
> and see if that makes any difference.
>
> You know, just in writing these few Emails, ActiveSync started to act up
> again, but this time Detect & Repair, and Scanpst.exe did not help at all.
> As a result, I have relegated my new Dell X50v to the desk drawer with a
> feeling that the PPC is not quite ready yet for prime time.
>
> All the Units seems to work well.... at least the two I've owned, namely
> an
> IPAQ 4150 and now the Dell X50v. In both cases, it was a problem with AS
> that turned me back to a Palm User. I still do not understand how MS can
> put
> out such buggy... yet critical... software like that.
>
> --
> Nick Andriash <>
>
>